Channel Operations Associate – Listings & Guest Experience

Houst; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic property management company in Cape Town is looking for an Operations Associate to manage listings and enhance guest experiences. Responsibilities include creating and updating property listings on platforms like Airbnb and overseeing the lettings process. Ideal candidates should have 1-2 years of relevant experience, strong organizational skills, and a keen attention to detail. This role offers a salary of R15k‑R18k per month along with additional benefits like 23 paid holiday days and an extra day off for your birthday.

Benefits

23 paid holiday days

Extra day off for birthday

Medical Aid/Insurance Options

Access to office in Cape Town

Laptop and headsets for business use

Qualifications

• 1 to 2 years of experience in online listing or channel management.
• Ability to analyse data using Excel or Google Sheets.
• Strong organizational and time management skills.

Responsibilities

• Create and update listings on various platforms.
• Oversee the lettings process and manage inquiries.
• Enhance guest experiences through effective communication.

Skills

Attention to detail

Organizational skills

Communication skills

Data analysis using Excel or Google Sheets

Multitasking

Job description

A dynamic property management company in Cape Town is looking for an Operations Associate to manage listings and enhance guest experiences. Responsibilities include creating and updating property listings on platforms like Airbnb and overseeing the lettings process. Ideal candidates should have 1-2 years of relevant experience, strong organizational skills, and a keen attention to detail. This role offers a salary of R15k‑R18k per month along with additional benefits like 23 paid holiday days and an extra day off for your birthday.