Centre Manager (Musina)

Flair TM; Musina; On-site; ZAR 500 000 - 600 000; Full time

Job summary

A retail property management company in Musina seeks a seasoned professional to manage a key retail centre. Responsibilities include budgeting, leasing oversight, arrears management, and enhancing the customer experience. The ideal candidate will have at least 5 years of experience in retail centre management, strong leadership skills, and familiarity with property management systems. This role offers career growth opportunities within the expanding commercial property sector.

Benefits

Join a progressive property development group

Opportunity for career growth

Qualifications

• 57 years experience in retail centre management, shopping centre operations, or commercial property management.
• Strong understanding of budgeting, forecasting, and financial reporting.
• Experience managing centres of 34,000m² GLA or similar is beneficial.

Responsibilities

• Prepare and manage the centre's annual income and expense budgets.
• Oversee lease renewals, tenant exit procedures, and vacant unit readiness.
• Collaborate weekly with credit control to manage arrears.
• Maintain high standards of cleanliness, security, and overall tenant/visitor experience.
• Support the development and execution of the annual marketing plan.
• Lead the Centre Management team, including marketing, admin, and operations.

Skills

Retail centre management

Leasing

Property finance

Communication skills

Arrears control

Education

Relevant tertiary qualification in Property, Business, or Marketing

Tools

Property management systems (MDA, MRI, PIMS)

Job description

Key Responsibilities

1. Financial Management & Budgeting

• Prepare and manage the centre's annual income and expense budgets.
• Track rental income, turnover rentals, municipal recoveries, utilities, and cost control.
• Monthly income statement reporting and variance analysis.
• Collaborate with operations on maintenance plans, lifecycle costing, and CAPEX.

2. Leasing, Renewals & Vacancies

• Oversee lease renewals, tenant exit procedures, and vacant unit readiness.
• Drive leasing through site visits, canvassing, and tenant engagement.
• Work closely with Asset Managers on tenant mix, leasing strategy, and occupancy targets.
• Ensure all leases are concluded on time and deposits received before occupation.

3. Arrears Management

• Collaborate weekly with credit control to manage arrears.
• Engage tenants directly on outstanding rentals and legal proceedings.
• Participate in arrears reporting and make recommendations on write-offs.

4. Operational Excellence & Customer Experience

• Maintain high standards of cleanliness, security, and overall tenant/visitor experience.
• Ensure centre operations meet compliance standards and safety regulations.
• Drive a customer‑centric approach to building maintenance and tenant comfort.

5. Marketing & Brand Management

• Support the development and execution of the annual marketing plan.
• Implement promotions and events that drive footfall and tenant sales.
• Oversee marketing agencies, branding, and CSI initiatives.
• Manage marketing budgets and ensure consistent brand representation.

6. Team Leadership & Reporting

• Lead the Centre Management team, including marketing, admin, and operations.
• Oversee exhibitions, promotional spaces, and income generation.
• Prepare monthly management packs and reporting.
• Conduct performance reviews and ensure a culture of service excellence.

Minimum Requirements

• 57 years experience in retail centre management, shopping centre operations, or commercial property management.
• Strong understanding of leasing, property finance, facilities management, tenant relations, and arrears control.
• Knowledge of budgeting, forecasting, and financial reporting.
• Strong leadership and communication skills.
• Experience using property management systems (MDA, MRI, PIMS) advantageous.
• Relevant tertiary qualification in Property, Business, or Marketing preferred.
• Must be based in or willing to relocate to Musina, Limpopo.
• Experience managing centres of 34,000m² GLA or similar is beneficial.

Whats in it for you?

• Join a progressive property development group with an expanding national portfolio.
• Lead operations of one of Musina's key retail centres.
• Opportunity for career growth within commercial and retail property management.

Ready to take the lead?

If youre a results‑driven property professional looking for your next major career move, apply today and be part of a fast‑growing team shaping the future of retail in Musina, Limpopo !