Catering Manager

Tsebo Group; Pietermaritzburg; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading workplace solutions provider is seeking an experienced Catering Manager to oversee the day-to-day operational management of a Key Account in Pietermaritzburg. Responsibilities include managing client relations, ensuring high-quality service delivery, and leading a team. The ideal candidate will have a Matric and culinary qualifications with a minimum of 5 years of management experience in similar roles. This position demands strong business acumen, interpersonal skills, and the capability to work in a demanding environment.

Qualifications

• Minimum of 5 years experience in a similar role, preferably with management experience.
• Culinary tertiary qualifications essential.
• Experience in the Education Space is advantageous.

Responsibilities

• Manage day-to-day operations and relationships with clients.
• Ensure compliance with service delivery standards and Fedics policies.
• Oversee financial management including budgets and P&L.

Skills

Strong Business Acumen

Interpersonal skills

Time Management skills

Computer Skills

Attention to detail

Communication & organisational skills

Education

Matric and Culinary Tertiary qualifications

Minimum of 5 yrs exp in a similar role

Job description

About Us

Fedics is in search of a Catering Manager to oversee the day-to-day operational management of a Key Account. The successful candidate will be responsible for maintaining a high-quality standard of deliverables in line with site specific SLA’s, manage client relations, perform site visits, support and develop the site management. Overall responsibility is to ensure the site is managed according to budgeted costings and growth targets and to ensure all standards are adhered to in line with best practices.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

• Take full responsibility and management of the unit
• Need to be able to work in a demanding environment
• Setting and management of service delivery standards
• Lead, motivate, train, and develop a team of staff
• Implement and maintain operational controls in line with budgetary requirements
• Ensure quality of food preparation, presentation, and service is up to Fedics standards
• Ensure all Fedics policies and procedures are complied with
• Daily HR and IR issues (including training, development & performance management)
• Analyze and pre-empt client needs and possible complaints
• Take responsibility for all functions by organizing, preparing & coordinating
• Management of all administration, finances, debtors, budgets, etc.
• Process Fedics paperwork and compile & understand weekly & monthly P & L
• Relationship building with the client and customers daily (essential)
• Must be able to work long hours and over weekends, should there be a need
• Stay abreast of the latest food trends and best practices

Skills and Competencies

• Strong Business Acumen
• Interpersonal skills
• Time Management skills
• Computer Skills
• Honest and reliable
• Attention to detail
• Innovative approach to streamlining systems
• Communication & organisational skills
• Accuracy

Qualifications

• Matric and Culinary Tertiary qualifications
• Minimum of 5 yrs exp in a similar role/ Management exp Familiar accounting systems
• Previous experience in the Education Space would be highly advantageous.
• Own reliable transport