Catering Manager

Tsebo Group; East London; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A prominent catering and facilities management company is seeking an experienced Catering Manager to oversee operations in East London. The successful candidate will lead a team to ensure high-quality service delivery, manage budgets, and adhere to safety regulations. Strong leadership skills, knowledge of food hygiene, and experience in hospitality management are essential. This role offers an opportunity to develop a collaborative working environment while maintaining compliance with all regulations.

Qualifications

• Proven experience in catering or hospitality management.
• Strong leadership and team management skills.
• Excellent knowledge of food hygiene and safety regulations.
• Ability to manage budgets, costs, and resources effectively.
• Exceptional communication, organisational, and problem-solving skills.

Responsibilities

• Oversee the day-to-day running of the catering operation.
• Lead, motivate, and develop catering staff.
• Build strong relationships with clients and stakeholders.
• Monitor budgets, costs, and financial performance.
• Ensure adherence to health & safety and food hygiene regulations.

Skills

Catering or hospitality management experience

Leadership and team management

Knowledge of food hygiene and safety regulations

Budget management

Communication and problem-solving skills

Education

Completed National Senior Certificate

Relevant catering or hospitality qualifications

Job description

About Us

We are seeking an experienced and proactive Catering Manager to oversee the daily operations of our catering services. This role is vital in ensuring high-quality food delivery, excellent customer service, and smooth operational management. The successful candidate will lead a team, maintain compliance standards, and drive continuous improvement across the service.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

• Operational Management: Oversee the day-to-day running of the catering operation, ensuring efficient and high-quality service delivery. Manage food production, menu planning, stock control, and ordering. Ensure all equipment, facilities, and processes meet operational and hygiene standards.
• Team Leadership: Lead, motivate, and develop catering staff to deliver exceptional service. Manage rotas, training, performance reviews, and recruitment as required. Promote a positive and collaborative working environment.
• Customer Service: Build strong relationships with clients, customers, and stakeholders. Resolve customer queries and feedback promptly and professionally. Ensure service levels consistently meet or exceed expectations.
• Financial Responsibility: Monitor budgets, costs, and financial performance. Implement cost-effective practices while maintaining quality. Support in pricing, forecasting, and financial reporting.
• Compliance & Safety: Ensure adherence to health & safety, food hygiene, and allergen regulations. Maintain accurate records and complete audits as required. Implement robust processes for food safety and risk management.

Skills and Competencies

• Proven experience in catering or hospitality management.
• Strong leadership and team management skills.
• Excellent knowledge of food hygiene, safety regulations, and compliance.
• Ability to manage budgets, costs, and resources effectively.
• Exceptional communication, organisational, and problem-solving skills.

Qualifications

• Completed National Senior Certificate
• Relevant catering or hospitality qualifications
• Knowledge of menu planning and special dietary requirements.
• Own motor vehicle