Category Manager - Corporate Office - Merchandise

The Building Company; George; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading construction firm in George, Western Cape, seeks a professional responsible for driving category strategy, managing financial performance, and ensuring exceptional customer experience. The ideal candidate will provide innovative merchandise solutions and lead a high-performing team to optimize operational standards and enhance stakeholder relationships.

Responsibilities

• Drive category strategy development and execution to maximize market opportunities.
• Lead innovative merchandise solutions and process improvements.
• Manage category budgets and financial performance.
• Build and maintain strategic internal and external partnerships.
• Ensure exceptional customer experience through effective service delivery.
• Provide visionary leadership and strategic thinking.
• Lead, develop, and optimize team performance.

Job description

Strategic Category Development

• Drive category strategy development and execution to maximize market opportunities and achieve organizational alignment.

Merchandise Solution Innovation

• Lead innovative merchandise solutions and process improvements across products, systems, and operational standards.

Financial Performance Management

• Manage category budgets, financial performance, and profitability optimization through strategic planning and monitoring.

Stakeholder Relationship Management

• Build and maintain strategic internal and external partnerships to drive collaborative business success.

Customer Centric Service Delivery

• Ensure exceptional customer experience through effective service delivery, complaint resolution, and brand enhancement.

Collaborative Thought Leadership

• Provide visionary leadership and strategic thinking to drive organizational alignment and continuous improvement.

People Leadership and Development

• Lead, develop, and optimize team performance to build a high-performing, skilled, and motivated workforce.