Job title : Casual Cashier - Centurion
Job Location: Gauteng, Centurion
Deadline: February 01
Closing Date: 09 December
Job Description
- Adhere to Dis-Chem's customer service policies and procedures.
- Establish a professional relationship with customers.
- Report customer complaints and compliments to the Frontline Supervisor or store management.
- Adhere to the customer turnover hourly rate.
- Be aware of current sales and promotions.
- Ensure colleagues and customers are not exposed to any risk.
- Carry out and manage Dis-Chem 5-star communication principles.
- Be responsible for cash flow.
- Ensure all line voids and price changes are approved and signed off by the supervisor.
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so.
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem.
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks).
- Ensure cash is placed in drop safe according to Dis-Chem's SOPs.
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly.
- Ensure all outgoing stock / items / scripts are scanned and paid for.
- Ensure that all money is strictly kept safely and securely inside the till.
- Handle daily takings confidentially, and only discuss with management.
- Be alert, recognise and report suspicious behaviour to management.
- Address queries regarding store merchandise.
- Adhere to Dis-Chem's security policies and procedures.
Essential Qualifications
- Grade 12 / Matric.
- Minimum of 6 months cashier/till operations experience.
- Computer literate – MS Office.
- Sound numerical skills.
- Strong command of the English language.
- Basic customer service.
- Willing and able to work retail hours.
Competencies
- In-depth knowledge of operating cash registers and maintaining cash drawers.
- Knowledge of processing sales, refunds and payments.
- Strong command of English (written and oral).
- Accuracy.
- Attention to detail.
- Presentable.
- Emotional intelligence.
- Social awareness.
- Accountability.
- Problem-solving.
- Analysing basic reports.
- Trustworthy and honest.
- Time management.
Advantageous Competency
- Third additional language.
Conditions of Employment
- Willing and able to work retail hours.
- Reliable transport and/or reside in close proximity to the store.
- South African citizen.
- Clear credit and criminal records.
Remuneration and Benefits
Market-related salary
Sales / Retail / Business Development jobs