Cashier & Customer Experience Specialist

Pedros; Durban; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A renowned food service company in Durban is looking for a Customer Service representative to deliver exceptional service by accurately processing customer transactions. Ideal candidates should possess strong customer service skills, literacy and numeracy abilities, and preferably have experience as a retail cashier. You will be responsible for educating customers on promotions, maintaining high hygiene standards, and increasing sales through upselling techniques.

Qualifications

• One year’s experience as a retail cashier in QSR environment is preferred.
• Well-developed literacy and numeracy skills are essential.

Responsibilities

• Process customer orders according to SOP for great service.
• Educate customers about current promotions to drive sales.
• Maintain cleanliness and hygiene of service areas.

Skills

Customer service

Numeracy skills

Literacy skills

Upselling techniques

Education

National Senior Certificate

Senior Certificate

Job description

A renowned food service company in Durban is looking for a Customer Service representative to deliver exceptional service by accurately processing customer transactions. Ideal candidates should possess strong customer service skills, literacy and numeracy abilities, and preferably have experience as a retail cashier. You will be responsible for educating customers on promotions, maintaining high hygiene standards, and increasing sales through upselling techniques.