Care Coordinator

Life Healthcare; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare provider is seeking a Renal Care Coordinator in Durban to enhance patient care by integrating the renal journey components. The successful candidate will support both the Renal Unit Manager and the multidisciplinary team in care activities and manage financial risks related to clinical pathways. They will also act as the primary point of contact for patients, educating them and their families on care needs as they navigate the system. This role is pivotal in ensuring holistic disease management.

Qualifications

• Strong understanding of clinical pathways and financial risk management.
• Ability to facilitate holistic disease management.
• Excellent communication skills for patient and family education.

Responsibilities

• Facilitate holistic management of patient care within the renal journey.
• Support the Renal Unit Manager and multidisciplinary team.
• Manage financial risks related to clinical pathways and funding.

Job description

A vacancy exists for a Renal Care Coordinator based at Life Renal Dialysis Durban / Entabeni , reporting to Quality Auditor.

The successful candidate will be responsible for facilitating the enhancement of more holistic disease management for patients by seamlessly integrating currently disjointed aspects of the renal journey.

Improving patient care by supporting the Renal Unit Manager and the Multidisciplinary Team on care activities.

Critical Outputs Financial Risk Management

• Identifying deviations from the clinical pathway
• Managing the financial risk related to the clinical pathway including clinical pre‑assessment, authorisation and re‑authorisation (including clinical coding)

Support the Bill Auditor to close out any funding disputes related to clinical pathway products.

• Monitor and report on the cost of the event
• Analyse trends to identify deviations and influence the responsible persons through presentations and discussion

Clinical Risk management: Clinical pre‑assessment following initial diagnosis.

Acting as primary point of contact for patient from after initial diagnosis until the patient has sufficient knowledge and resources to self‑direct care.

Supporting the patient and family with education in respect of all care needs as they journey through the Life Healthcare system.

Co‑ordination / Facilitation role builds awareness of Life Care Coordinator role with internal.