Call Centre Agent / Web Administrator

Industrial Web Technologies; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established website company in Midrand is seeking a Web Administrator / Customer Service Agent for a contract-to-permanent position. The role involves editing photos, managing customer inquiries, and updating website information. Ideal candidates should have good people skills, be detail-oriented, and possess basic computer skills. This is a great starter position with salary negotiation for experienced candidates. Strictly Midrand applicants only.

Qualifications

• Good people skills to manage difficult clients.
• Open-minded approach to customer satisfaction.
• Ability to handle data capture and website updates.

Responsibilities

• Edit photos and upload them to the website.
• Handle customer calls and assist with website changes.
• Update information and perform data capture tasks.

Skills

Customer service orientation

Attention to detail

Telephonic skills

Basic computer skills

Internet savvy

Job description

Vacancy for a Web Administrator / Customer Service Agent.

A Contract to Permanent post for a Web Administrator / Customer Service Agent required for the handling of customers and administration of websites for an Established Website company based in Midrand.

This is a great starter position.

The position entails editing of Photos and uploading it on to the Website, Photoshop skills would be advantageous, but is not a requirement, training will be provided.

You will also be required to take calls from customers and make changes to websites via an admin system.

Updating of information and data capture.

Must be open-minded, customer service oriented, focused on details and pedantic.

Very good people skills as you will be dealing with difficult clients.

Very good telephonic skills.

Good computer skills and internet savvy.

Strictly Midrand Applicants only.

Starting salary R neg (Monday to Saturday).

Salary for experienced candidates can be negotiated.