Cafe Supervisor: Lead Team & Guest Experience

West Beach Parks; Wes-Kaap; On-site; ZAR 1 118 000; Full time

Job summary

A leading holiday and community destination in South Africa is seeking a Customer Experience Team Leader for their cafe at The Shack. The role includes serving food and drinks, leading a team, and ensuring compliance with food safety. The candidate should be passionate about customer service and available to work weekends. In return, the company offers flexible hours, an annual salary of $65,500, and various employee benefits in a supportive work environment.

Benefits

Flexible work hours

Free onsite car-parking

Health and wellbeing program

Uniform supplied

Familiarisation Allowance

Qualifications

• Availability to work weekends and evenings across all 7 days.
• Proven ability to lead and motivate a team.
• Strong knowledge of food safety and hygiene.

Responsibilities

• Serve guests and prepare drinks and food.
• Train and motivate the Customer Experience Team.
• Ensure compliance with food safety and hygiene.

Skills

Customer service experience

Team leadership

WHS and food safety knowledge

Point of sale systems

Communication skills

Job description

A leading holiday and community destination in South Africa is seeking a Customer Experience Team Leader for their cafe at The Shack. The role includes serving food and drinks, leading a team, and ensuring compliance with food safety. The candidate should be passionate about customer service and available to work weekends. In return, the company offers flexible hours, an annual salary of $65,500, and various employee benefits in a supportive work environment.