Business Development Officer

Recruitment Matters Africa Pvt Ltd; Midrand; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A recruitment agency in South Africa seeks a Business Development Officer with a deep understanding of the BPO market. The ideal candidate will possess 3 to 6 years of related experience and a strong ability to sell contact center services and AI solutions. This role emphasizes acquiring new business through thoughtful strategies and maintaining compliance with departmental policies. The position offers a full-time employment opportunity and requires knowledge of BPO trends in Southern Africa.

Qualifications

• 3 to 6 years experience in a similar field or related environment.
• Proven ability to sell contact centre services, AI solutions, and chatbots.
• Deep understanding of BPO trends and client needs, especially in Southern Africa.

Responsibilities

• Acquire new business through various strategies set by the company.
• Develop goals for lead generation and customer acquisition.
• Research prospective customer bases and leads from social media.

Skills

Business Development

Sales Experience

B2B Sales

Sourcing

Financial Services

Organizational skills

Communication skills

Investment Experience

Banking

Relationship Management

Underwriting

Financial Analysis

Education

6 O levels (Including Maths and English) and 2 A levels

Degree/Diploma/Certificate/City & Guilds Apprenticeship

Job description

We are looking for a commercially astute and tech-savvy Business Development Officer with deep knowledge of the BPO market to join our clients team.

Salary and benefits:

• Negotiable

Responsibilities:

• Acquiring new business for the organisation through the various new business strategies set by company.
• Develop goals for the lead generation process and customer acquisition and ensure they are met.
• Researching the prospective customer base segment organisations under competition newly established organisations and leads from social media platforms.
• Pro-actively communicating with the Business Development Manager and thought leadership internally and externally to improve compliance
• Maintaining a record of all expenses authorised and provide the Business Development Manager with a weekly reconciliation of expenses incurred including a provision for expenses authorised but still outstanding.
• Reconciling actual outcomes achieved against planned outcomes and establish reasons for any variances both positive and negative.
• Maintaining a performance record reflecting your performance against expectations a summary of issues identified discussions performance objectives set and agreements reached.
• Scheduling a Developmental session at least once a month to get support and guidance as well as to monitor review and record progress.
• Ensuring that all departmental policies processes and procedures are risk compliant and all new or amended processes and procedures have been vetted and signed off by both Finance and Risk Management
• Continuously scan the environment to come up with initiatives to improve performance and processes in line with the departmental targets and aims

Key Skills:

• 3 to 6 years experience in a similar field or related environment
• Proven ability to sell contact centre services AI solutions chatbots and back-office support.
• Deep understanding of BPO trends and client needs especially in Southern Africa.
• Knowledge of cloud-based vs. server-based architectures and ability to explain them to clients.
• Skill in identifying and pursuing new business opportunities.
• Ability to tailor service offerings to corporate client pain points.

Qualifications:

• 6 O levels (Including Maths and English) 2 A levels
• A Degree Diploma Certificate City & Guilds Apprenticeship qualification

Key Skills:

• Business Development
• Sales Experience
• B2B Sales
• Sourcing
• Financial Services
• Organizational skills
• Communication skills
• Investment Experience
• Banking
• Relationship Management
• Underwriting
• Financial Analysis

Employment Type:

Full Time

Experience:

years

Vacancy:

1