Business Architect

Absa Bank Limited; Johannesburg; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A prominent financial institution seeks a Business Architect to provide strategic direction ensuring business strategies translate into executable designs. The role involves using Salesforce to deliver organizational value and requires 5–8 years of relevant experience alongside Salesforce certifications. Candidates with a Bachelor’s in Information Technology or related fields will be preferred. This position offers the opportunity to lead innovative business solutions within a dynamic environment.

Qualifications

• 5–8 years in Business Architecture or Strategic Business Analysis.
• Salesforce certified application architect.
• Strong exposure to multi-disciplinary architecture.
• Experience in developing capability maps and operating models.

Responsibilities

• Provide thought leadership on Salesforce for strategic outcomes.
• Translate platform strategy into business architecture artefacts.
• Lead the development of early-stage business concepts and propositions.

Skills

Strategic Thinking & Analysis

Capability Mapping & Maturity Assessment

Value Stream Mapping & Optimisation

Business Requirements Engineering

Design Thinking & Conceptualisation

Education

Bachelor’s Degree in Information Technology or related fields

Tools

Salesforce

Job description

Empowering Africa’s tomorrow, together…one story at a timeWith over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

The Business Architect provides strategic direction by defining, optimising, and governing the business architecture required to deliver organisational value. The role ensures that business strategies are translated into executable designs across capabilities, value streams, processes, people structures, information, and technology. The Business Architect acts as a strategic partner to business stakeholders, guiding investment prioritisation, shaping future strategic initiatives, and ensuring that business change is coherent, customer centric, and economically sound. The role enables early stage concepts that unlock tangible business value with a key focus on Salesforce.

Experience and Qualifications

Minimum Requirements

• 5–8 years in Business Architecture, Strategic Business Analysis, or Operating Model Design
• Salesforce certified application architect
• Strong exposure to multi‑disciplinary architecture (business, data, platform, or solution)
• Demonstrated experience in developing capability maps, operating models, and value stream designs

Preferred

• Salesforce certifications (Administrator, Business Analyst, Platform App Builder)
• Experience in banking, financial services, or platform‑led digital transformation

Competencies

• Strategic Thinking & Analysis
• Capability Mapping & Maturity Assessment
• Value Stream Mapping & Optimisation
• Business Requirements Engineering
• Design Thinking & Conceptualisation

Key Responsibilities/Accountabilities

Strategic Partner

• Provide thought leadership on how platforms (especially Salesforce) enable strategic outcomes
• Translate platform strategy into business architecture artefacts, capability maps, and value stream improvements
• Support portfolio prioritisation and investment decisions by articulating business value, risk, and feasibility

Salesforce‑Centric Business Architecture

• Define how Salesforce supports target capabilities, business processes, and customer journeys
• Identify opportunities to standardise, simplify, and scale Salesforce use cases across business units
• Collaborate with Salesforce Product Owners to align business needs with platform features, roadmap, and governance

Concept Development & Innovation

• Lead the development of early‑stage business concepts, value propositions, and prototypes that test new platform‑enabled opportunities
• Facilitate ideation sessions to shape business‑led Salesforce solutions
• Convert abstract ideas into structured designs (value streams, capability impacts, personas, journeys)

Capability Management

• Maintain and refine the capability map for Platforms, Salesforce, and supporting domains
• Conduct maturity assessments and recommend initiatives that uplift platform capabilities across the organisation

Governance, Standards & Change Leadership

• Establish architectural standards, playbooks, and reusable patterns for platform‑enabled change
• Provide business design assurance on projects involving Salesforce or platform modernisation
• Influence senior stakeholders to champion platform thinking and architectural discipline

Stakeholder Engagement & Business Advisory

• Act as trusted advisor to senior business leaders regarding operating model strategy, transformation impact, and capability optimisation
• Bridge communication between business, technology, data, and delivery teams to ensure shared understanding and alignment
• Communicate complex business architecture concepts in simple, outcome‑focused language

Education

Bachelor’s Degrees and Advanced Diplomas: Information Technology, Bachelor’s Degrees and Advanced Diplomas: Manufacturing, Engineering and Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.