Business Analysis & Strategy Alignment

InfyStrat; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading banking solutions provider in Johannesburg is seeking a Senior Business Analyst to drive business strategy and improve processes in an Alliance Banking context. The ideal candidate has 5-8 years' experience in banking or FinTech, and strong skills in stakeholder management, data analysis, and project delivery. This role requires a Bachelor's Degree and familiarity with regulatory requirements in South Africa.

Qualifications

• 5–8 years' experience in business analysis within banking or FinTech environments.
• Proven ability to elicit, document, and validate business requirements.
• Strong understanding of Alliance Banking models and financial regulations.

Responsibilities

• Document and improve end-to-end business processes involving external partners.
• Conduct gap analyses, feasibility studies, and cost-benefit analyses.
• Manage multiple initiatives under tight deadlines in an Agile environment.

Skills

Business analysis and strategy alignment

Financial services and regulatory knowledge

Process design and optimisation

Data analysis and insights

Partner and stakeholder management

Project management and agile delivery

Documentation and communication

Education

Bachelor’s Degree in Business, Finance, Information Systems

Tools

Excel

SQL

Power BI

JIRA

Confluence

Trello

Job description

Overview

Alliance Banking Senior Business Analyst – Key Requirements

Responsibilities

• 1. Business Analysis & Strategy Alignment Proven ability to elicit, document, and validate business requirements in a complex partnership-driven banking environment. Strong understanding of Alliance Banking models, including BaaS, white-label platforms, and embedded financial services. Ability to conduct gap analyses, feasibility studies, and cost-benefit analyses for proposed solutions. Experience in supporting business case development, particularly for new partner onboarding, product enhancements, or regulatory projects.
• 2. Financial Services & Regulatory Knowledge Strong grasp of banking products and services (e.g., payments, savings, credit, cards, collections, remittances). Familiarity with South African financial regulations including SARB, FSCA, FICA, and POPIA requirements. Exposure to risk, compliance, and audit processes, particularly in third-party/partner environments.
• 3. Process Design & Optimisation Experience in documenting and improving end-to-end business processes, especially those involving external partners. Ability to model workflows using tools such as BPMN, Visio, or Lucidchart. Knowledge of control environments, KPIs, SLAs, and escalation frameworks across operational value chains.
• 4. Data Analysis & Insights Competency in data-driven decision-making, including data profiling, reconciliation, and insights to support product performance. Ability to work with Excel, SQL, Power BI or equivalent to perform ad hoc analysis. Understanding of data governance and quality, especially in integrated partner environments.
• 5. Partner & Stakeholder Management Strong stakeholder management skills with experience interfacing across IT, Legal, Risk, Compliance, Product, and external partners. Proven ability to act as a bridge between business and technical teams, ensuring shared understanding and execution. Confidence in participating in governance committees, product working groups, and external partner discussions.
• 6. Project Management & Agile Delivery Hands-on experience in Agile/Scrum or hybrid project methodologies, including backlog grooming and sprint planning. Exposure to JIRA, Confluence, DevOps, Trello, or similar tools. Ability to manage multiple initiatives and deliver under tight deadlines in a fast-paced Alliance environment.
• 7. Documentation & Communication Exceptional written and verbal communication skills, with a focus on clear, concise, and structured reporting. Ability to create and present business requirement documents (BRDs), functional specifications (FRDs), and user stories. Experience in preparing partner onboarding documentation, SOPs, and support playbooks.
• 8. Qualifications & Experience Bachelor’s Degree in Business, Finance, Information Systems, or related field (postgraduate advantageous). Minimum of 5–8 years’ experience in business analysis within banking or FinTech environments. Certifications such as CBAP, PMI-PBA, Agile BA, or Lean Six Sigma are advantageous.