Broker Legal Performance & Operations Manager

Hollard; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A financial services provider in Pretoria is seeking a Legal Broker Support Manager to align broker expectations with legal performance and operational delivery. The role requires effective broker engagement, structured reporting to the Head of Legal Claims, and compliance monitoring. The ideal candidate will collaborate with operational management to address service delivery issues and improve financial performance. Strong communication and analytical skills are essential for this position.

Qualifications

• Proven experience in legal and operational roles within financial services.
• Strong analytical and reporting capabilities.
• Exceptional communication and broker engagement skills.

Responsibilities

• Align broker expectations with legal performance and operational delivery.
• Conduct structured reporting to the Head of Legal Claims.
• Monitor compliance and identify risks.

Job description

A financial services provider seeks a Legal Broker Support Manager in Pretoria to align broker expectations with legal performance and operational delivery.

This role involves structured reporting to the Head of Legal Claims, KPIs, compliance monitoring, and risk identification.

The ideal candidate will ensure effective broker engagement and address service delivery issues while collaborating closely with operational management to improve financial performance and legal outcomes.