Branch Manager- Kimberley

Fidelity Services Group; Noord-Kaap; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading security service provider in Kimberley, South Africa, is seeking a Branch Manager to oversee operations at the CIT branch. The role requires ensuring compliance with security requirements while efficiently meeting client needs. Ideal candidates will have at least 5 years of experience in the security industry, a Matric certificate and PSIRA Grade A registration, as well as strong leadership, planning, and interpersonal skills. The position offers an opportunity to manage a team and engage with senior management regularly.

Qualifications

• Matric certificate, PSIRA Grade A registration and accreditation are mandatory.
• Minimum of 5 years’ experience in the security industry is required.
• Strong planning, leadership, and organizational skills are essential.

Responsibilities

• Ensure all contractual requirements are met for the client.
• Maintain good relations between Fidelity Security Service Group and the client.
• Evaluate service levels and recommend improvements.

Skills

People management

Interpersonal communication

Client liaison

Planning

Leadership

Organisational skills

Analytical thinking

Customer focus

Team player

Education

Matric certificate

PSIRA Grade A registration

Tools

Microsoft Programs

Job description

The above position is vacant at Kimberley CIT branch, reporting to the Regional General Manager.

The overall purpose of this position is to ensure the effective and efficient operations of the Branch and ensuring that all site specific security requirements are adhered to and that the client’s needs efficiently and professionally met at all times.

Minimum Requirements

• Matric certificate, PSIRA Grade A registration and accreditation.
• At least 5 years’ experience in the security industry.
• Working knowledge of ISO 9001:2008 Quality Management and its requirements.
• People management experience.
• Administration, interpersonal communication and client liaison skills are required.
• Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
• Computer literacy on Microsoft Programs.
• Own reliable transport and valid Driver’s License is required.
• Living within a reasonable distance from the branch or willing to relocate

Key Performance Areas (not totally inclusive)

• Ensuring that contractual requirements are met as stipulated by the client.
• Maintaining good relations between Fidelity Security Service Group and the Client with regard to security services rendered.
• Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
• Ensuring that Security staff maintains required performance at all times.
• Dealing with all required administration matters.
• Liaising daily with Executive management on various operational issues.
• Submitting relevant weekly / monthly incident and general reports as required by Senior Management.

Other personality attributes

• Interpersonal skills
• Communication
• Customer Focused
• Analytical and critical thinking skills
• Customer focused
• Team player