Branch Advisor: Client-Centric Growth & Impact

Firstrand Bank Limited; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading banking institution in Durban is seeking a Future Branch Advisor to build strong client relationships and provide exceptional customer service. The ideal candidate will have an NQF4 qualification and possess 1-2 years' experience in client service. Responsibilities include analyzing customer needs and offering tailored financial solutions. This role offers opportunities for personal growth and professional development in a dynamic team setting.

Benefits

Opportunities to build relationships

Challenging working environment

Personal and professional growth

Qualifications

• 1-2 years' experience in Client Services Support and delivery.
• Excellent organisational skills and attention to detail.
• Able to understand rules in a regulated environment.

Responsibilities

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being sensitive to customer needs.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing integrated financial solutions.

Skills

Customer Centric

Persuasive selling skills

Strong communication and interpersonal skills

Results-driven attitude

Agile and Flexible

Problem-solving

Education

NQF4 qualification or higher

Job description

A leading banking institution in Durban is seeking a Future Branch Advisor to build strong client relationships and provide exceptional customer service. The ideal candidate will have an NQF4 qualification and possess 1-2 years' experience in client service. Responsibilities include analyzing customer needs and offering tailored financial solutions. This role offers opportunities for personal growth and professional development in a dynamic team setting.