B2C Sales Associate

DevFinders; Remote; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic cleaning services company is seeking a customer-centric B2C Sales Associate in South Africa. The role involves engaging with warm leads and converting them into bookings while providing excellent customer service. Ideal candidates should have at least 2 years of telesales experience, strong communication skills, and the ability to work independently in a remote environment. This position offers competitive earnings with a base salary plus commission and generous holiday perks.

Benefits

On Target Earnings of R25000 per month

40 days paid holiday per year

Supportive team environment

Qualifications

• Minimum of 2 years telesales or sales experience.
• Ability to work independently in a remote setting.
• Proven success in meeting sales quotas, particularly over the phone.

Responsibilities

• Engage with warm leads and convert them into confirmed bookings.
• Build and maintain strong relationships with clients.
• Communicate effectively with diverse clients.

Skills

Telesales experience

Excellent English communication

Interpersonal skills

Problem-solving skills

Negotiation skills

Proficiency in MS Word, Excel, Outlook

Job description

About Us :

We are a dynamic Residential and End of Tenancy Cleaning company, committed to delivering exceptional cleaning services to our clients. We are looking for a vibrant, customer-centric B2C Sales Associate who can engage with potential customers, understand their needs, and convert warm leads into sales.

The ideal candidate will be self-driven, organized, and resilient, with a strong ability to handle objections and maintain a positive outlook throughout the sales process. Previous remote experience as well as cleaning agency experience.

Key Responsibilities

• Engage with warm leads purchased by the company and convert them into confirmed bookings.
• Build and maintain strong relationships with clients, providing excellent customer service throughout the sales process.
• Communicate effectively with a diverse range of clients, understanding their cleaning requirements and recommending suitable solutions.
• Meet and exceed sales targets to maximise earning potential.

What We Offer

• On Target Earnings of R25000 per month . (made up of R8,000 basic + uncapped commission.)
• Competitive base salary of R8000 per month with attractive commission structures.
• 40 days paid holiday per year
• Supportive and dynamic team environment.

Qualifications

• Minimum of 2 years telesales or sales experience.
• Excellent English communication skills.
• Proven sales experience with a track record of meeting or exceeding sales targets.
• Ability to work independently in a remote setting.
• Own laptop (Min 16GB Ram, 13th Gen i5 Processor, Windows 11 and 250GB SSD or higher), fast, reliable internet connection and backups for power outages.
• Excellent interpersonal and problem-solving skills.
• Calm under pressure, with the ability to manage rejection and stress effectively.
• Proven success in meeting sales quotas, particularly over the phone.
• Proficiency in MS Word, Excel, and Outlook.
• Previous experience working with CRM systems
• Strong negotiation skills, with the ability to resolve issues and manage complaints.