B2B Sales & Service Agent | UK Hours, Hybrid

The Legends Agency; Cape Town; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic international business based in Cape Town is seeking a skilled Contact Centre Agent (B2B Sales) to engage UK-based clients. This full-time role involves proactive outreach, customer support across various channels, and meeting sales targets. Ideal candidates will have 2+ years of relevant experience and excellent communication skills. A competitive salary of R25,000 plus incentives is offered, along with the chance to be part of a collaborative team environment.

Qualifications

• 2+ years of experience in customer service and/or B2B sales.
• Excellent verbal and written communication skills.
• Capable of multitasking in a fast-paced environment.

Responsibilities

• Contact potential B2B prospects to schedule appointments.
• Handle customer queries via phone, email, and social media.
• Maintain accurate records in CRM systems.

Skills

Customer service

B2B sales

Communication skills

CRM usage

Problem-solving

Education

High school diploma

Further education

Tools

CRM platforms

Contact centre tools

Job description

A dynamic international business based in Cape Town is seeking a skilled Contact Centre Agent (B2B Sales) to engage UK-based clients. This full-time role involves proactive outreach, customer support across various channels, and meeting sales targets. Ideal candidates will have 2+ years of relevant experience and excellent communication skills. A competitive salary of R25,000 plus incentives is offered, along with the chance to be part of a collaborative team environment.