Assistant Store Manager - V&A Waterfront

CaRRoL BoYeS; Cape Town; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Medical Benefits

Retirement Benefits

Job summary

A prominent retail company in Cape Town is seeking an Assistant Store Manager. In this role, you will manage daily operations, guide staff, and ensure top-notch customer service. Ideal candidates will have 3-5 years of retail experience, strong stock management skills, and the ability to train others. Benefits include comprehensive medical and retirement plans. Join us to lead a dedicated team in a rewarding retail environment.

Qualifications

• Minimum 3-5 years of retail and retail management experience.
• Demonstrated ability to train employees and be an effective salesperson.
• Strong customer service, stock management, and communication skills.
• Strong customer service, Stock management and communication skills.
• Luxury brands experience an advantage.

Responsibilities

• Assist in managing daily operations and ensure sales goals are met.
• Direct employees in serving customers and inventory management.
• Conduct onboarding and ensure adherence to health and safety regulations.
• Onboard new staff.
• Ensure health and safety compliance.
• Track and manage store inventory.
• Shift staff to ensure adequate coverage.
• Produce daily, weekly and monthly reports.
• Motivate staff.

Skills

People Management

Inventory Control

Customer Service

Staff Training

Reporting

Education

Matric/Grade 12

Additional qualification

Retail management experience (3-5 years)

Job description

About the Role

As a Assistant Store Manager for Carrol Boyes, you are a key member of the Retail Operational team, ensuring best practices are maintained and customers receive a level of service that surpasses all others.

Responsibilities

• Assist with manage daily operations of business and ensure sales goals are met
• Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in-store marketing
• Assign duties to relevant employees
• Conduct onboarding of new employees
• Ensure adherence to health and safety regulations
• Track and manage inventory at store
• Shifting staff to ensure effective cover
• Daily, weekly & monthly reporting
• Staff motivation

Qualifications & Experience

• Matric/Grade 12 minimum requirement
• Additional qualification an advantage
• Minimum 3-5 years of retail and retail management experience demonstrated ability to train employees and be an effective salesperson
• Strong customer service, Stock management and communication skills
• Luxury brands experience an advantage

Required Skills

• People Management
• Inventory Control
• Customer Service
• Staff Training
• Reporting

Compensation & Benefits

Staff are employed on a Total Cost to Company basis, including Medical & Retirement benefits.

Equal Opportunity Statement

Carrol Boyes is an equal opportunity employer, ensure diversity in all levels of the organisation.