Assistant Store Manager - Phoenix Plaza (New Store)

Dis-Chem Pharmacies; Phoenix; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail pharmacy chain is seeking a Store Assistant Manager for their Phoenix Plaza New Store. This role involves assisting the Store Manager in managing day-to-day store operations, supervising employees, maintaining inventory, and ensuring customer satisfaction. Candidates must have at least 5 years of Retail/FMCG experience, a Grade 12 qualification, and strong management and analytical skills. Market-related salary and benefits offered.

Benefits

Market-related salary

Medical aid

Provident fund

Staff account

Qualifications

• Minimum of 5 years Retail/FMCG experience across all retail departments.
• Minimum 3 years supervisory experience.
• Clear credit and criminal records.

Responsibilities

• Assist in complete operation of the store.
• Manage HR administration including leave and scheduling.
• Ensure all store objectives are achieved.
• Regulate customer compliments and complaints.

Skills

Store retail admin and management experience

Strong command of the English language

Basic financial skills - GP, mark-up, VAT

Effective interaction with suppliers, management, and staff

Strong analytical skills

Time management

Ability to manage and motivate subordinates

Education

Grade 12 / Matric

Tools

Unisolv

SAP

Qlikview

Kronos

Job description

Overview

Dis-Chem Pharmacies has an opportunity available for a Store Assistant Manager for their Phoenix Plaza New Store, to assist the Store Manager with complete operation of the store. Manage employees and be responsible for store targets. Maintain inventory by checking merchandise to determine inventory levels – anticipating customer demand. Prepare reports by collecting, analysing, and summarizing information.

Minimum Requirements

Essential:

• Grade 12 / Matric
• Minimum of 5 years Retail/FMCG –Experience in all retail departments –Receiving, Administration, Cash Office or Sales Floor Management.
• Supervisor: Minimum of 3 years
• Minimum 2 years’ experience in Unisolv / SAP / Qlikview
• Previous experience with Kronos

Advantageous:

• Relevant retail/FMCG qualification

Job Description

• Manage day-to-day human resource administration including, but not limited to, leave, hours of work and scheduling
• Manage the performance management process and ensure that personal development plans are adhered to
• Manage and ensure all orders are done on a daily basis, no time, and maintain correct stock levels
• Manage stock flow to floor
• Prepare, coordinate and manage stock takes on a biannual basis, in conjunction with the Store Admin Manager
• Manage shrinkage
• Regulate customer compliments and complaints
• Ensure customer requests and complaints are addressed timeously
• Ensure all merchandisers adhere to Dis-Chem merchandising standards
• Ensure promotional stock and displays are planned, implemented and maintained
• Adhere to all labelling, pricing and layout standards, and ensure that merchandisers adhere to these standards
• Ensure all store objectives are achieved

Competencies

Essential:

• Store retail admin and management experience, relating to receiving, admin, capturing, till operations, cash office, stock control, sales floor and customer service
• Strong command of the English language
• Basic financial skills - GP, mark-up, VAT, etc
• Effective interaction with suppliers, management, reps and staff
• Strong analytical skills and time management
• Manage, develop and motivate subordinates
• Trustworthy and honest

Special conditions of employment

• Willing and able to work retail hours
• Local traveling – valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Only successful applicants will be contacted. If you haven’t been contacted within two weeks after the closing date consider your application unsuccessful.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.