Assistant Store Manager

Mr Price; eMalahleni; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail company in eMalahleni is seeking an Assistant Store Manager to support daily operations, manage stock, and drive sales growth. The ideal candidate has a Grade 12 qualification, significant retail experience, and strong leadership skills. Responsibilities include ensuring compliance with policies, enhancing customer experience, and leading a team to achieve operational KPIs. Applicants should have a good understanding of retail trade, budgeting skills, and be computer literate. This role offers an opportunity to develop within a reputable retail environment.

Qualifications

• 3 Years' experience in retail, management experience advantageous.
• Understanding of sales and service management.
• Computer literate with good communication skills.

Responsibilities

• Support the store manager in daily operations of the store.
• Monitor and manage stock levels and assist with stock management.
• Drive sales growth and improve profitability through analysis of reports.
• Ensure compliance with risk management and customer experience processes.
• Lead and develop the store team to achieve KPIs.

Skills

Leadership

Communication Skills

Budgeting Skills

Sales & Service Management

Retail Trade Understanding

Education

NQF level 4 (Grade 12) or equivalent

Tools

POS systems

Microsoft Office

Job description

Job description

>Support and assist the store manager in managing the daily operations of a MR Price Money Cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Stock Management

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.

Sales Growth & Profitability

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping.
• Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.

Risk Management

• Assist the store manager to conduct compliance checks through defined processes (. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping to meet customer service standards.

Leadership & Development

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.
• NQF level 4 (Grade 12) or equivalent.
• 3 Years' Experience in Retail (Management Experience Advantageous).
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Computer Literate.
• Good Communication Skills
• Understanding of Retail Trade.
• Brand, customer service , cellular, mobile, new accounts, and insurance product understanding.
• Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.