Assistant Store Manager (Durban)

AtripleA Recruitment & Temps; Durban; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A recruitment agency in Durban is seeking a target-driven individual to provide excellent customer service while managing sales and maintaining store operations. Responsibilities include assisting customers, handling transactions, and ensuring a tidy store environment. Ideal candidates should have Matric and strong communication skills. Opportunity for growth within a dynamic retail environment.

Qualifications

• Good communication and presentation skills (written and verbal).
• Good problem-solving skills and a creative approach for new ideas.
• High level of organisation.

Responsibilities

• Manage day-to-day running of the store.
• Operate the till and handle cash/card transactions.
• Assist customers with locating merchandise.

Skills

Good communication skills

Problem-solving skills

Team-working skills

Computer literacy

Education

Matric

Job description

Job Purpose :

Providing excellent customer service to clients, perform all activities associated with selling, stocking and ordering merchandise. The incumbent is target driven in order to reach maximum sales.

Key Responsibilities :

Shop / Store Maintenance :

• Participate in the day-to-day running of the store.
• Ensure the store and displays are clean and tidy at all times.
• Receiving deliveries, unpacking and re-shelving or storing stock on manager’s instruction.
• Replenishing shelves.
• Assist with regular stock checks and stock takes.
• Assist in changing displays of shop stock.
• Being vigilant at all times and help minimize stock loss.

Sales / Transactions :

• Operating the till and accurately handling cash / card transactions under Manager’s supervision or instruction.
• Assist with cashing up procedures.
• Meeting sales targets on a weekly / monthly basis

Customer Service :

• Assisting customers with locating merchandise, offering advice, answering queries or concerns.
• Keeping up to date with product knowledge.
• Informing the public of any sales or new stock.
• Constantly update customer base.

General :

• Opening and Closing of the Store.
• Refer any issues regarding customer care to the Store Manager.
• Housekeeping.
• Adhere to Health and Safety practices / codes.
• Adhere to Company policies and procedures.
• Any adhoc duties as required from time to time.

Knowledge, Skills And Abilities :

Knowledge :

• Matric
• Basic knowledge of arithmetic.

Skills :

• Good communication and presentation skills (written and verbal).
• Good problem-solving skills and a creative approach for new ideas.
• High level of organisation.
• Good team-working skills.
• Computer literate.

Ability :

• Target driven.
• Self motivated.
• Adaptability.
• Stress management.