Assistant Manager

The Legends Agency; Limpopo; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prestigious luxury safari lodge in Limpopo is seeking an Assistant Manager to support lodge operations and ensure exceptional guest service. The role includes managing check-ins, coordinating activities, and maintaining high hospitality standards. Ideal candidates will have previous experience in luxury settings, strong communication skills in English, and be tech-savvy. Join a close-knit team and contribute to creating unforgettable guest experiences.

Qualifications

• Prior experience in luxury safari lodges or high-end hospitality is essential.
• Confident, professional host with strong interpersonal skills.
• Fluent in English; additional languages are a bonus.

Responsibilities

• Support day-to-day lodge operations and manage logistics.
• Welcome guests and manage check-ins/check-outs.
• Lead front-of-house functions in absence of owners.

Skills

Strong interpersonal skills

Excellent communication in English

Ability to remain calm under pressure

Tech-savvy

Job description

About Our Client

Our client is a prestigious luxury safari lodge known for offering world-class service in one of Africa's most breathtaking natural settings. With a reputation for excellence, they pride themselves on creating unforgettable, personalized experiences for every guest. This is a unique opportunity to work in a close-knit team where your impact is visible, valued, and rewarded.

The Role: Assistant Manager

As the Assistant Manager, you will play a key role in supporting day-to-day lodge operations and ensuring seamless coordination between teams. You'll act as a vital front‑of‑house presence, support the owners, and uphold the highest standards of guest service, hospitality, and operational efficiency.

Key Responsibilities

• Assist with daily lodge operations and support owners in managing logistics
• Welcome guests, manage check‑ins/check‑outs, and deliver attentive evening hosting
• Coordinate guest activities with departments, including guiding, kitchen, and housekeeping
• Lead front‑of‑house functions and serve as stand‑in manager in the absence of the owners
• Conduct room inspections to ensure readiness and luxury standards
• Facilitate team communication and help run weekly staff meetings
• Support reservations and booking processes (Panstrat knowledge is a plus)
• Take on admin tasks like bar stock tracking and guest feedback collation

About You

• Prior experience in luxury safari lodges or high‑end hospitality is essential
• Confident, professional host with strong interpersonal skills
• Excellent communicator fluent in English (additional languages a bonus)
• Highly organized, collaborative, and solutions‑oriented
• Calm under pressure, adaptable, and eager to contribute wherever needed
• Tech‑savvy and able to pick up new systems quickly