Assistant Hotel Manager / Host

Career Custodians; Cape Town; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A leading local Tourism and Hospitality group is seeking an Assistant Hotel Manager / Host at Camps Bay Retreat. The ideal candidate will ensure exceptional guest experiences while managing operations and coordinating events. Join a dynamic team focused on excellence and career development in a premium hotel setting.

Qualifications

• Minimum 2 years experience in a similar luxury hotel environment.
• Ability to manage guest check-in and check-out seamlessly.
• Strong communication and coordination skills.

Responsibilities

• Anticipating guests' needs and managing daily hotel operations.
• Coordinating with different departments for event logistics.
• Creating personalized experiences for guests.

Skills

English proficiency

Computer literacy

Hospitality skills

Education

Grade 12 or Equivalent

Accommodation Certificate / Hotel School diploma

Financial Diploma

Tools

Opera

Microsoft Office

Job description

About us : Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met.

If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you.

Where exceptional people and exceptional opportunity awaits.Who We're Looking For : Camps Bay Retreat is a hidden gem set against the backdrop of the Twelve Apostles Mountain Range and the Atlantic Ocean, offering a perfect blend of luxury and nature in the heart of Camps Bay.

This boutique hotel is surrounded by expansive gardens, ancient trees, and flowing waterfalls, providing an oasis of calm.

Camps Bay Retreat is looking for a dynamic Assistant Hotel Manager / Host, you will work closely with our guests, anticipating their needs, managing daily operations, and supporting the seamless delivery of our high standards.

Whether it's a luxurious wedding, a high-profile corporate event, or an intimate gathering, you'll ensure each experience is personalised and unforgettable.

Your role will involve coordinating with different departments, overseeing event logistics, and creating an environment where every detail is expertly executed.

With a passion for hospitality and a commitment to excellence, you'll be the friendly face guests rely on, providing guidance, support, and genuine care.

If you're ready to bring our guests' visions to life and help create lasting memories, we would love to welcome you to our team at Camps Bay Retreat.

What Is Required : To welcome guests and ensure that their accommodation is ready according to the company set standards.

Assisting guests with the check-in and check-out processes.

Ensuring that the guests have an amazing experience while staying at the property.Minimum Requirements : Grade 12 or EquivalentMust speak, read, write and understand English at a professional levelComputer literate level 2 minimum experience in Microsoft Office (Word, Excel, PowerPoint and Outlook in particular)Accommodation Certificate / Hotel School diploma is advantageousDrivers' licenseFinancial Diploma (Advantageous)Previous experience in the same or similar position in a luxurious hotel environmentFamiliar with all duties and procedures in Front Office / Reservations DepartmentMS Office (Word, Excel and Email) is essentialOpera experience is essentialReady to Join?

If you're ready to take your career to new heights and be part of something truly special, we want to hear from you!