Area Manager (Retail)

Headhunters; East London; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A prominent retail brand is seeking an experienced Area Manager based in East London. The ideal candidate must have a minimum of 5 years in a similar role, preferably in clothing retail. Responsibilities include managing operational aspects of branches, supporting business decisions, and driving sales targets. Strong leadership and communication skills are essential, along with the ability to manage multiple stores effectively. Applicants are required to have a valid Code 8 driver’s license and be willing to travel extensively.

Qualifications

• Minimum of 5 years’ experience in a similar Area Manager role.
• Clothing retail experience is essential.
• Valid Code 8 driver’s licence required.

Responsibilities

• Manage all operational aspects within the assigned business unit.
• Support the Operations Manager in evaluating business decisions and performance.
• Drive achievement of business unit goals and performance evaluation.
• Oversee asset management and ensure stores are well-maintained.
• Implement marketing activities to maximise sales.

Skills

Staff management

Excellent communication skills

Attention to detail

Computer literacy with Microsoft Office

Ability to work under pressure

Education

Matric

Post-matric formal qualifications

Job description

Our Client, a prominent brand in the Retail Industry, is seeking to employ an Area Manager to their team based in East London.

Requirements:

• Minimum of 5 years’ experience in a similar Area Manager role.
• Clothing retail experience is essential.
• Matric required.
• Post-matric or formalised qualifications are advantageous.
• Proven ability to manage multiple retail stores or branches.
• Strong staff management and leadership capability.
• Excellent communication skills, both written and verbal.
• Good attention to detail.
• Ability to work under pressure and use own initiative.
• Computer literacy with Microsoft Office.
• Valid Code 8 driver’s licence.
• Willingness to travel extensively.

Responsibilities, but not limited to:

• Manage all operational aspects within the assigned business unit.
• Support the Operations Manager in evaluating business decisions, planning, and performance outcomes.
• Drive achievement of business unit goals, plans, implementation, and performance evaluation.
• Oversee asset management, ensuring stores are neat, maintained, and fully functional.
• Coordinate janitorial services, maintenance, and repairs.
• Manage stock control, inventory accuracy, and accountability for shortages or overages.
• Prepare stock replenishment requisitions and manage slow-moving stock and loss prevention action plans.
• Oversee merchandising standards, store layouts, seasonal displays, and promotional presentations.
• Ensure consistent housekeeping and visual standards across all stores.
• Implement marketing and promotional activities to maximise sales.
• Achieve and exceed regional and store sales targets.
• Monitor competitor activity, pricing, and market trends.
• Ensure administrative standards and procedures are followed across stores.
• Oversee cash handling procedures and daily verification of financial documentation.
• Control expenses to maximise branch profitability.
• Recruit, train, manage, and discipline staff in line with company policies.
• Allocate staff duties and manage performance and development.
• Ensure security procedures are strictly followed and monitor security personnel.
• Maintain high customer service standards and handle customer enquiries and complaints.
• Train staff in customer service excellence and consistently attract and retain clientele.

Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.