Area Manager - Cape Town

Ecowize; Milnerton; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A cleaning service provider is seeking an Area Manager to oversee cleaning operations in Cape Town. The ideal candidate will manage risks and opportunities, ensuring profitability and compliance with health and food safety standards. Responsibilities include building customer relationships, executing business strategy, and leading Site Managers to develop a food-safe environment. Strong leadership and operational skills are essential for this role.

Qualifications

• Proven experience in managing cleaning operations.
• Ability to lead and motivate teams effectively.
• Strong understanding of food safety regulations.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee and manage cleaning operations in Cape Town.
• Ensure profitability of all sites through effective management.
• Drive operational excellence and maintain client partnerships.
• Conduct inspections and ensure compliance with safety regulations.

Skills

Leadership

Key account management

Operational excellence

Customer relationship management

Food safety compliance

Job description

Ecowize is looking for a skilled and competent Area Manager to oversee cleaning operations in Cape Town. If you are a natural leader and you have a passion for operations combined with key account management, this is the role for you.

The purpose of this role is to ensure the profitability of all sites within the portfolio by managing risks and identifying opportunities as the key account manager, as well as instilling customer centricity through regular, meaningful interactions. Part of the purpose is also to ensure compliance in terms of Health and Food Safety, operational stability, and people development.

High-level Objectives :

• Drive Operational Excellence through regular, meaningful interactions to drive an inclusive partnership with each customer.
• Ensure that all sites take the necessary actions and ensure training interventions to prevent damages and maintain facilities, equipment, and machinery.
• People Focus on empowering, developing and motivating teams and individuals to perform at their best. Ensure continuous development for yourself and team.
• Food Safety Focus in ensuring that all sites take the necessary actions and ensure training interventions are taken to eliminate food safety risks.

Main responsibilities :

• Maintain and build strong relationships with new and existing customers.
• Plan and execute business strategy to grow Ecowize Footprint in this region.
• Generate leads for possible new business opportunities and communicate leads to Business Development Manager.

Job Specification :

• Attend monthly meetings to discuss all aspects of the site such as progress reports, client feedback and team performance, aggregate hygiene reports, and budgets.
• Use information obtained at the site to complete inspections, micros, audits, and customer feedback.
• Conduct and report meetings with Teams.
• Responsible for all portfolio operational activities, including operational problem-solving.
• Lead & manage Site Managers, who in turn must manage their teams in order to produce a food-safe portfolio, daily.
• Enforce a hygienic & safe working environment, with compliance to all statutory safety regulations.
• Manage individual and team performance of HR Resource, and coach & develop Site Managers.
• Manage and achieve the Portfolio Financial Budget.
• Adhere to and promote the Company Value System by compliance with the Ecowize Way.