Area Manager

Fidelity Services Group; Wes-Kaap; On-site; ZAR 500 000 - 750 000; Full time

Job summary

A security services company in South Africa is seeking an experienced Security Manager to oversee operations and maintain contractual security services with clients. The ideal candidate will have over 10 years of experience in the security industry, strong leadership and interpersonal skills, and a valid driver's license. Responsibilities include managing security staff, ensuring compliance with client requirements, and maintaining service quality. This role offers the opportunity to lead teams and improve service delivery.

Qualifications

• At least 10 years' experience in the security industry.
• At least 5 years' experience in Operational Security Management.
• Valid Driver’s License with own reliable transport required.

Responsibilities

• Maintain good relations between Fidelity Security Services Group and clients.
• Manage allocated areas to ensure contractual requirements are met.
• Supervise security staff to ensure required performance is met.

Skills

Strong leadership ability

Analytical skills

Interpersonal communication

Client liaison skills

Teamwork

Education

Matric/Grade 12 Certificate or equivalent

PSIRA Grade A registered

Tools

Microsoft Office Suite

Job description

Requirements

• Matric/Grade 12 Certificate or equivalent. PSIRA Grade A registered.
• Valid Driver’s License with own reliable transport is required.
• At least 10 years’ experience in the security industry.
• At least 5 years’ experience in the Operational Security Management structure.
• Working knowledge of the Firearm Act and Firearm competency.
• Staff management experience is required.
• Computer literacy with expert knowledge of the complete Microsoft package.
• No criminal record or any pending cases.
• Sound planning, administration, interpersonal communication and client liaison skills are required.
• Strong leadership and organisational skills as well as good interpersonal and communication skills are essential.
• Knowledge of ISO 9001:2008 Quality Management and its requirements.

Core Competencies

• Assertiveness
• Initiative
• Strong leadership ability
• Presentable
• Analytical, Critical Thinking & Planning skills
• Leadership & Self Development
• Goal Setting & Organisational skills
• Driving & Managing change
• Driven for results
• Interpersonal skills
• Communication direction & skills
• Development of others
• Customer focus
• Teamwork

Responsibilities

• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
• Managing allocated areas to ensure that contractual requirements are met as stipulated by client.
• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• General management and supervision of security staff to ensure that required performance is met at all times.
• Dealing with all required administration matters.
• Liaising daily with management on various operational issues.
• Liaising daily with Regional Management on various Operational matters.
• Ensuring that all HR related queries are dealt with promptly.
• Formulate disciplinary actions.
• Ensuring the timeous submission of employment forms to the Regional Office.
• Submitting relevant weekly / monthly incident and general reports to Management.
• Investigating incidents and reporting on such.
• Must have sound knowledge of the ISO 9001:2008 Management System.