Aftersales Technical Training Supervisor

Staff Unlimited Recruitment; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a Training Specialist based in Johannesburg, Gauteng, with strong experience in automotive aftersales training. The successful candidate will be responsible for formulating the annual training plan, preparing training materials, and leading dealer service and technical training initiatives. Ideal applicants will have a Technical Training Qualification, significant training experience, and excellent communication abilities. This role is essential for enhancing training effectiveness within the automotive sector.

Qualifications

• 5+ years of automotive aftersales experience with training experience.
• Train the Trainer Certification is advantageous.
• Lean Six Sigma certification is advantageous.

Responsibilities

• Formulate the annual training plan and classify technical training levels.
• Prepare training materials and transform them as necessary.
• Organise and implement dealer service and technical training.

Skills

Ability to analyse training needs

Excellent verbal and written communication skills

Proficient in automotive technology knowledge

Education

Technical Training Qualification or equivalent

Bachelor's Degree in Engineering

Job description

Duties include:

• Responsible for the formulation of the annual training plan and the classification of technical training levels;
• Responsible for the preparation of training materials and the transformation of training materials;
• Responsible for the construction of the training base and preparation of training AIDS;
• Responsible for organising and implementing dealer service and technical training;
• Responsible for TSB document preparation and distribution;
• Collect, organize and issue technical cases;

Minimum requirements:

• Technical Training Qualification or equivalent, Bachelors Degree in Engineering (advantageous)
• 5 years and above automotive aftersales experience with training experience
• Train the Trainer Certification (advantageous)
• Lean Six Sigma (advantageous)
• Proficient in automotive technology knowledge, mastered the automotive structure, working principle and common fault diagnosis methods
• Knowledge of after-sales service processes, standards and specifications

Competencies:

• Ability to analyse training needs, course design, materials production and training implementation.
• Excellent verbal and written communication skills with the ability to communicate effectively with people of different levels and backgrounds