Administration Manager - Insurance

Bridgena Barnard Personnel Group; George; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A local insurance group in George is seeking an experienced Admin Manager. Responsibilities include managing submissions, preparing reports, and assisting clients. The ideal candidate should have a Grade 12 qualification, proficiency in MS Office, and 2-3 years of experience in Funeral / Life Insurance. Strong communication skills are essential, and knowledge of additional languages is advantageous.

Qualifications

• Proven work experience in Funeral / Life Insurance (2 to 3 years).
• Admin office work background.
• Additional languages (Xhosa / Afrikaans / Zulu) are advantageous.

Responsibilities

• Administer submissions of the Sales Division.
• Ensure applications are captured and scanned.
• Submit weekly and monthly reports to the line manager.
• Assist clients with amendments, cancellations, claims, and queries.

Skills

Excellent communication skills in English

MS Office proficiency (Excel, Word, Outlook)

Typing speed of 25 words per minute

Customer service experience

Education

Grade 12 or similar qualification

Job description

Overview

George, Garden Route offices of an Insurance Group requires the services of an experienced Admin Manager. Residing in the area or willing to relocate at own cost to the area.

Responsibilities

• Administer the submissions of the Sales Division
• Ensure that applications are captured and scanned
• Completed supervision questionnaires are scanned and uploaded
• Prepare for weekly Sales meetings by ensuring that application and contract stock is ready
• Submit weekly and monthly reports to the line manager
• Assist with clients where necessary including, but not limited to amendments, cancellations, claims and any general query
• Effectively manage the Branch Administrator and provide training where required

Qualifications and Requirements

• Grade 12 or similar qualification is essential
• Excellent communication skills in English are essential
• Additional languages will be advantageous (Xhosa / Afrikaans / Zulu etc)
• 2 to 3 years’ proven work experience in Funeral / Life Insurance
• Admin office work and customer service experience
• Experience with MS Office, especially Excel, Word and Outlook
• Minimum typing speed of 25 words per minute
• RE5 (desirable)