Admin Building Receptionist

HAZENDAL WINE ESTATE; Stellenbosch; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A local wine estate in Stellenbosch is searching for an Office Admin Receptionist to serve as the first point of contact for visitors and to support various departments with administrative tasks. The ideal candidate must have a Grade 12/Matric qualification and 1-3 years of relevant experience. Key responsibilities include welcoming visitors, managing calls and inquiries, and maintaining office organization. Proficiency in MS Office is essential, along with excellent communication skills. This role is on-site based in a dynamic, customer-focused environment.

Qualifications

• Grade 12 / Matric is essential.
• Experience of 1–3 years in a receptionist or administrative role is required.
• Proficiency in MS Office (Word, Excel, Outlook) is necessary.

Responsibilities

• Welcome and assist visitors, clients, and guests.
• Manage incoming calls and handle inquiries.
• Prepare and format documents, reports, and correspondence.

Skills

Excellent verbal and written communication

Strong organisational abilities

Professional telephone etiquette

Proficiency in MS Office

Attention to detail

Education

Grade 12 / Matric

Certificate or diploma in Office Administration

Job description

WE ARE HIRING AN OFFICE ADMIN RECEPTIONIST

Position Overview

The Admin Receptionist is the first point of contact for visitors, clients, and staff. This role ensures a welcoming, organised, and professional front‑of‑house environment while providing administrative support to various departments. The Admin Receptionist maintains smooth office operations through effective communication, coordination, and clerical duties.

Key Responsibilities

Front Desk & Customer Service

• Warmly welcome and assist visitors, guests, and clients.
• Answer, screen, and redirect incoming calls professionally.
• Handle inquiries via phone, email, and in‑person.
• Maintain a clean, organised, and presentable reception area.
• Log visitor details and manage access control protocols.

Administrative Support

• Prepare, format, and distribute documents, reports, and correspondence.
• Assist with data entry, filing, scanning, and photocopying.
• Manage office supplies and place orders when necessary.
• Update calendars, schedule meetings, and support diary management for managers.
• Assist with preparing meeting rooms and coordinating boardroom bookings.

Office Coordination

• Handle incoming and outgoing mail/courier services.
• Liaise with service providers (IT, maintenance, suppliers) when required.
• Support HR or other departments with basic administrative tasks when approved.
• Maintain accurate records, logs, and registers (visitors, stock, equipment, keys).

Professional Conduct

• Maintain confidentiality at all times.
• Uphold excellent customer service standards.
• Adhere to corporate, hospitality, or organisational policies and procedures.

Requirements

Qualifications

• Grade 12 / Matric (essential).
• Certificate or diploma in Office Administration, Business Management, or related field (advantageous).

Experience

• 1–3 years’ experience in a receptionist or administrative role.
• Experience in hospitality, corporate, or service‑driven environments beneficial.

Skills

• Excellent verbal and written communication.
• Strong organisational and multi‑tasking abilities.
• Professional telephone etiquette.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to remain calm and professional under pressure.
• Attention to detail and accuracy.

Personal Attributes

• Friendly, approachable, and well‑presented.
• Reliable, punctual, and able to manage time effectively.
• Discreet and trustworthy with sensitive information.
• Customer‑service oriented.

Working Conditions

• Front‑of‑house, office‑based role.
• Requires sitting for extended periods, engaging with walk‑in visitors, and handling office equipment.