Account Executive II - Customer Growth & Renewals

Lexis Nexis; Johannesburg; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading risk solutions company in Johannesburg is looking for a customer success manager to ensure client satisfaction and foster growth. You'll manage an existing customer book, identify upsell opportunities, and drive revenue by providing exceptional support. Candidates should possess strong communication skills and analytical abilities. Experience with CRM software is desired. Join us to make an impact in risk management.

Qualifications

• Ability to manage a customer book effectively.
• Proficient in CRM software; SalesForce experience preferred.
• Proactive in addressing customer concerns and issues.

Responsibilities

• Deliver exceptional relationship management and client support.
• Identify growth opportunities within the assigned book of business.
• Meet targets for renewals and revenue growth.

Skills

Customer relationship management

Excellent communication skills

Analytical and problem-solving abilities

Ability to manage multiple tasks

Proficiency in CRM software

Proactive and empathetic attitude

Tools

SalesForce

Job description

A leading risk solutions company in Johannesburg is looking for a customer success manager to ensure client satisfaction and foster growth. You'll manage an existing customer book, identify upsell opportunities, and drive revenue by providing exceptional support. Candidates should possess strong communication skills and analytical abilities. Experience with CRM software is desired. Join us to make an impact in risk management.