Account Executive

INSIDE IDEAS GROUP LTD; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading marketing solutions provider is seeking an experienced Account Executive in Durban, South Africa. This role involves leading project deliverables and maintaining strong relationships with clients and internal teams. You will manage projects from start to finish, work on marketing communications, and support the Account Director with project management. Ideal candidates should have excellent client engagement skills, a background in digital marketing, and proficiency in various analytics tools.

Qualifications

• Background in external communications copywriting and proofing.
• Experience managing projects from initiation to closure.
• Ability to host effective project meetings across various stages.

Responsibilities

• Lead deliverables and tasks from concept to completion.
• Manage projects with clear communication on milestones and targets.
• Develop client relationships as part of the business pipeline.
• Collaborate with internal/external teams.
• Support the Account Director in managing project budgets.

Skills

Excellent client engagement skills

Exceptional project management skills

Experience in digital marketing

Knowledge of CRM systems

Proficiency in Microsoft Office

Tools

Google Analytics

Adobe Analytics

AEM

WordPress

Job description

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we’re at the forefront of leveraging cutting‑edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision‑making, empowering our teams to produce innovative and impactful results.

Role:

Account Executive

Location:

Durban, South Africa

About The Role

Working with our client, the Account Executive leads deliverables and tasks from concept to completion, providing excellent communication and coordination skills. Building strong relationships with internal stakeholders and external clients. The Account Executive is the key communicator on the status, risks, and challenges of all the project deliverables, inclusive of budget and resources. Working in the area of digital marketing, this dynamic role is a great opportunity for a self‑starter with an interest in all areas of online consumer engagement and user experience.

What You Will Be Doing

• Work in true collaboration with the client and be responsible for a seamless successful project and product as the outcome
• Managing projects from beginning to end with clear communication regularly on milestones, targets, goals, and deadlines
• Develop existing client relationships as part of the business pipeline
• Working alongside internal and external teams and developers
• Develop internal and external marketing communications including email marketing and CMS
• Copywriting for internal comms with senior management
• Continuously assessing working methods and processes while making recommendations for improvement
• Integrating into the client process to gain new business opportunities
• Acting as the lead contact for the client’s internal project
• Work with the client’s PR team on digital comms
• Reviewing project resources and providing an analysis of whether they meet the demands of the project
• Supporting the Account Director in managing the project’s critical path, deliverables, and budget where appropriate, updating stakeholders and recap reviews

What You Need To Be Great In This Role

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships
• Exceptional project management skills to be the product owner working with the clients
• A track record in copywriting and proofing of external comms
• Background in producing project recaps, WIPs and updates
• Experience in digital marketing is highly beneficial
• Overall responsibility for the successful initiation of the project plan and execution with stakeholders, monitoring progress, controlling deadlines and closure of the project
• The ability to develop and put forward the best process in tackling data gathering and storingThe ability to host clear, efficient, and productive project meetings for differing stages of the project from kick‑off to discovery, and so on, using a project methodology
• Knowledge of CRM systems, Google Analytics, Adobe Analytics, and AEM is preferred
• Working knowledge of using word press would be valuable
• Quick learner and self‑motivated
• Proficient in Microsoft Office and other related software

Req ID: 15243

Our Values Shape Everything We Do

• BeAmbitiousto succeed
• BeImaginativeto push the boundaries of what’s possible
• BeInspirationalto do groundbreaking work
• Bealways learningand listening to understand
• BeResults-focused to exceed expectations
• Be actively pro-inclusive and anti‑racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science‑based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.