5-Star Front-of-House Host (Live-In)

Wild Dreams Hospitality; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A luxury hospitality provider in Gauteng is seeking an experienced Guest Relations professional to ensure outstanding guest experiences. Responsibilities include welcoming guests, managing feedback, and overseeing check-ins and check-outs. The ideal candidate will possess strong interpersonal skills and prior experience in a 5-star hotel environment. Flexibility in working hours, including weekends, is required, and the position offers residency onsite with a complete benefits package.

Benefits

Meal while on shift

Provident fund contributions

Public holidays off

Qualifications

• Previous experience in a Front of House or Guest Relations role within a 5-star hotel or luxury hospitality environment.
• Excellent interpersonal and communication skills (verbal and written).
• Must live onsite and work flexible hours, including weekends and holidays.

Responsibilities

• Welcome and host guests with warmth, professionalism, and genuine conversation.
• Ensure each guest feels personally attended to and valued throughout their stay.
• Manage guest feedback and handle requests or concerns promptly and effectively.

Skills

Guest Relations

Interpersonal Communication

Organizational Skills

Microsoft Outlook

Attention to Detail

Job description

A luxury hospitality provider in Gauteng is seeking an experienced Guest Relations professional to ensure outstanding guest experiences. Responsibilities include welcoming guests, managing feedback, and overseeing check-ins and check-outs. The ideal candidate will possess strong interpersonal skills and prior experience in a 5-star hotel environment. Flexibility in working hours, including weekends, is required, and the position offers residency onsite with a complete benefits package.