2Nd Shift Front Desk Associate ($21.50 Hr) - Club Wyndham Steamboat Springs Resort

Travel + Leisure Co.; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading vacation company in Gauteng is seeking a Guest Services Associate. The role involves providing exceptional customer service from registration to checkout, guiding guests with warm welcomes, and ensuring accurate cash handling. Candidates should possess excellent communication skills, problem-solving ability, and a positive attitude. A fast-paced work environment requires multitasking and attention to detail while delivering an exceptional guest experience. Join a dynamic team dedicated to making vacations memorable.

Benefits

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off

Parental leave

Wellness program

Qualifications

• Positive, can-do attitude essential for a welcoming environment.
• Ability to read, write, and understand English proficiently.
• Basic math skills for cash handling required.

Responsibilities

• Provide warm welcomes to guests from around the world.
• Guide guests through registration and issue keys.
• Handle cash and credit card transactions accurately.

Skills

Positive, can-do attitude

Excellent communication skills

Problem-solving ability

Basic math skills

Multitasking

Attention to detail

Basic computer skills

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout.

How You’ll Make an Impact

You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

What You’ll Bring

• Bring smiles to guests from around the world by providing warm welcomes.
• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
• Process cash and credit card transactions strictly following established procedures.
• Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
• Complete all check‑out procedures and verify that the correct charges and credits are reflected in guest folios.
• Reserve and confirm reservations for individuals and/or groups.
• Provide guests with room rate quotes.
• Respond to guest inquiries and concerns as quickly and completely as possible.

Qualifications

• Professional appearance and a positive, can‑do attitude.
• Excellent communication skills with the ability to read, write and understand English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast‑paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

How You’ll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Temporary and/or seasonal associates are ineligible for Paid Time Off.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• Kid… with employer match (subject to eligibility requirements, including tenure – speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Compensation

The hourly rate for this role is $*****.

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience.

Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

To request any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******, including the title and location of the position for which you are applying.

The anticipated application deadline for this role is January 31, ****.

To apply for this role, click “apply now” below or if you are interested in similar positions, please visit to review and apply for vacant positions.