lavori da Warehouse Supervisor in località United States

Main Duties and Responsibilities

We are seeking a passionate hospitality professional to join our team as our Restaurant Supervisor.

The incumbent will help embed and strengthen our brand’s service & quality standards and establish the relevant protocols to ensure a successful opening.

Key Responsibilities

• Responsible for supervising all aspects of the restaurant for its smooth operation on a daily basis.
• Overseeing the associated for the smooth running of the restaurant during each shift.
• Training new employees based on their abilities and skills to ensure quality customer service is provided at the restaurant.
• Maintaining a strong relationship with suppliers and vendors.
• Inspecting the food and beverage stock level and ensure that stocks are replenished and ordered in a timely manner.
• Conducting inspections of the restaurant and ensure that proper hygiene is maintained.
• Checking in with guests and making sure that they are getting served with the best quality and correct food orders.
• Resolving customer complaints in a professional manner and provide service recovery as and when necessary.
• Ensuring customer satisfaction with all the services provided to them.
• Preparing daily reports and presenting them to the higher management.
• Managing the outstanding bills and cash inflows of the restaurant.
• Close off the cashier and ensure float is accounted for at the end of the shift.
• Any other tasks and assignments as assigned by the Restaurant Manager.

Job Requirements

• Diploma in Food and Beverage Services or an equivalent professional qualification in a related field
• 3 to 5 years’ experience, preferably in the hospitality or food & beverage industry. Pre-opening experience would be advantegeous.
• Strong interpersonal, communication and organizational skills.
• Able to handle matters independently and in a fast-paced environment.