Technical jobs in Kanada
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Software Engineer (ServiceNow)
Zusammenfassung
A leading tech company in Singapore is seeking a highly skilled developer specialized in the ServiceNow platform. This role involves collaborating with stakeholders to create technical solutions, leading a team of developers, and overseeing the integration of ITSM and ITBM modules. Strong experience in JavaScript, Angular, and ITIL principles is essential, with at least 6 years in similar roles. The position offers opportunities for technical leadership and complex project involvement.
Qualifikationen
- 6+ years of experience in ServiceNow platform modules, particularly SPM, ITSM.
- Strong understanding of ITIL framework and release management best practices.
- ServiceNow Certified Application Developer is a plus.
Aufgaben
- Collaborate with stakeholders to translate business needs into technical solutions.
- Oversee configuration, customization, and integration of ITSM module.
- Troubleshoot and resolve technical issues related to ITBM module.
Kenntnisse
Ausbildung
Tools
We are seeking a highly skilled and experienced developer in ServiceNow Platform IT Service Management (ITSM), and IT Business Management (ITBM) modules within the ServiceNow platform.
- Collaborate with key stakeholders to understand business needs and translate them into technical solutions within the SPM framework
- Provide leadership and guidance to a team of developers and administrators working on the ServiceNow ITBM module
- Oversee the configuration, customization, and integration of the ITSM module with other ServiceNow applications.
- Troubleshoot and resolve technical issues related to the ITBM module, coordinating with support teams as necessary.
- Ability to create and Modify Workflows with experience in agent workspace design and implementation
- Proficiency in JavaScript, angular and jelly scripting.
- Experience in integrating ServiceNow modules with other enterprise applications.
- Application design, development and deployment experience with the Service-now platform with hands-on technical delivery including required documentation.
- Code review and propose improvements in the configuration / customizations of the platform
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience (6 years) in ServiceNow platform modules, particularly SPM, ITSM
- In-depth knowledge of demand management, project management processes and methodologies.
- Strong understanding of ITIL framework and release management best practices.
- Experience coordinating releases in complex, multi-module ServiceNow environments.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
- ServiceNow Certified Application Developer is plus
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