Software Engineer (ServiceNow)

ANTAS PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading tech company in Singapore is seeking a highly skilled developer specialized in the ServiceNow platform. This role involves collaborating with stakeholders to create technical solutions, leading a team of developers, and overseeing the integration of ITSM and ITBM modules. Strong experience in JavaScript, Angular, and ITIL principles is essential, with at least 6 years in similar roles. The position offers opportunities for technical leadership and complex project involvement.

Qualifications

• 6+ years of experience in ServiceNow platform modules, particularly SPM, ITSM.
• Strong understanding of ITIL framework and release management best practices.
• ServiceNow Certified Application Developer is a plus.

Responsibilities

• Collaborate with stakeholders to translate business needs into technical solutions.
• Oversee configuration, customization, and integration of ITSM module.
• Troubleshoot and resolve technical issues related to ITBM module.

Skills

JavaScript

Angular

Jelly Scripting

Technical Leadership

Communication Skills

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Tools

ServiceNow ITSM

ServiceNow ITBM

Job description

Position Summary / Project Description

We are seeking a highly skilled and experienced developer in ServiceNow Platform IT Service Management (ITSM), and IT Business Management (ITBM) modules within the ServiceNow platform.

Role and Responsibilities

• Collaborate with key stakeholders to understand business needs and translate them into technical solutions within the SPM framework
• Provide leadership and guidance to a team of developers and administrators working on the ServiceNow ITBM module
• Oversee the configuration, customization, and integration of the ITSM module with other ServiceNow applications.
• Troubleshoot and resolve technical issues related to the ITBM module, coordinating with support teams as necessary.
• Ability to create and Modify Workflows with experience in agent workspace design and implementation
• Proficiency in JavaScript, angular and jelly scripting.
• Experience in integrating ServiceNow modules with other enterprise applications.
• Application design, development and deployment experience with the Service-now platform with hands-on technical delivery including required documentation.
• Code review and propose improvements in the configuration / customizations of the platform

Requirements / Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience (6 years) in ServiceNow platform modules, particularly SPM, ITSM
• In-depth knowledge of demand management, project management processes and methodologies.
• Strong understanding of ITIL framework and release management best practices.
• Experience coordinating releases in complex, multi-module ServiceNow environments.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• ServiceNow Certified Application Developer is plus