Safety jobs in Singapore
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Senior Project Manager - Telecom Service Delivery
Job summary
A leading telecom service provider in Singapore is searching for a seasoned Senior Project Manager to oversee telecom service delivery projects. This role demands a proactive leader with over 15 years of project management experience, including 8 years in telecom services. Responsibilities include managing project timelines, stakeholder communication, and compliance with quality standards. Candidates should hold a relevant degree and a PMP or PgMP certification. Strong proficiency with project management tools is essential.
Qualifications
- 15+ years of experience in project management, with at least 8 years in telecom service delivery.
- Proven track record of managing multi-million-dollar telecom projects across geographies.
- Must have PMP or PgMP certification.
Responsibilities
- Lead telecom rollout or upgrade projects with oversight on planning and delivery.
- Serve as the single point of contact for clients and vendors.
- Maintain documentation and drive continuous improvement through standardization.
- Monitor KPIs and present project health reports to leadership.
Skills
Education
Tools
We are seeking a seasoned Senior Project Manager to lead end-to-end planning, coordination, and execution of telecom service delivery projects. The ideal candidate will bring a strong background in structured communication, stakeholder alignment, and process-driven delivery across MVNE/MVNO programs or telecom infrastructure rollouts. This role requires a proactive leader who can manage multiple workstreams, drive operational excellence, and ensure client satisfaction across global engagements.
- Lead telecom rollout or upgrade projects with detailed planning, execution, and delivery oversight.
- Manage scope, resources, budget, and schedules to meet SLAs and client expectations.
- Track project progress, risks, and corrective actions using structured reporting tools.
- Ensure compliance with quality, safety, and regulatory standards (e.g., ISO 27001).
- Serve as the single point of contact (SPOC) for clients, vendors, and internal teams.
- Prepare and present dashboards, reports, and meeting minutes.
- Conduct regular review meetings and manage escalations effectively.
- Foster long‑term client relationships through proactive engagement and support.
- Maintain comprehensive documentation including charters, schedules, risk registers, and change logs.
- Drive continuous improvement through standardized templates and reporting.
- Support audits and ensure proper project closure documentation.
- Coordinate with engineering, RF, civil, operations, procurement, and finance teams.
- Support field teams with planning tools, trackers, and communication frameworks.
- Align delivery with business goals and regulatory requirements.
- Monitor KPIs (time, cost, quality, customer satisfaction).
- Present project health reports to leadership and recommend improvements.
- Implement proactive risk mitigation strategies.
- Bachelor’s degree in Computer Science, Information Technology, Information Systems or a related field.
- 15+ years of experience in project management, with at least 8 years in telecom service delivery.
- Proven track record of managing multi-million‑dollar telecom projects across multiple geographies.
- Experience in MVNE/MVNO onboarding, telecom infrastructure rollout, and client engagement at a strategic level.
- Deep understanding of telecom network rollout (fiber, RF, transmission, MVNE/MVNO platforms).
- Strong client‑facing communication and stakeholder management skills.
- Proficiency in MS Project, Excel, PowerPoint, Jira, and collaboration tools.
- Experience with service delivery platforms and telecom infrastructure (e.g., OSS/BSS, HLR/HSS, PCRF, OCS).
- Must have either PMP or PgMP certification.
- Ability to manage multiple priorities under tight deadlines.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.