Element Materials Technology
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A global materials testing company located in Singapore is seeking a Head of Calibration to oversee business operations and ensure compliance with corporate policies. You will work on strategy development, client relations, and lead a high-performing team. Candidates should have a Bachelor's degree in engineering and a minimum of 8 years of relevant experience, especially in managing ISO/IEC 17025 accredited laboratories. A strong focus on customer satisfaction and operational performance is essential.
Element has an opportunity for a Head of Calibration. In this role you will be reporting to the Division Director and be responsible for all Element business operations and processes in the business unit.
Execution & results. Ensure compliance with corporate policies and practices for Health, Safety & Environment and Quality; Profit and Loss responsibility and accountability for laboratory financial performance; Drive and Execute in relation to operational performance; Deliver results in line with forecasts and expectations; Ensure that customer’s technical, quality and delivery requirements are satisfied.
Strategy – Formulate and execute a strategy to grow the business with a primary focus on organic growth; Ensure development of technical services and processes in support of growth strategy with prime focus on testing services relating to the environmental chemistry sector.
Sales/Commercial/Go To Market Strategy – Build and maintain effective relations with clients to enhance the laboratory’s profitability. Work with the sales team to set targets and to ensure budgeted sales are achieved ; Actively support, and where necessary lead major customer proposals and contracts; Serve as a key relationship partner for high level customer engagements. Ensure that reports and quotes satisfy requirements for contract review, technical content, and minimize legal risk.
Process/Performance Improvement - Enhance skills and processes across the businesses through a focus on continuous improvement; effectively deploy a management tool box with analysis to drive appropriate KPI’s/metric improvement.
Leadership/People Management – Develop and build a high performing team; Build technical strength and ensure all staff are adequately trained to perform their duties. Create a culture of ‘can do’ and ensure high levels of staff engagement and productivity. Provide regular, timely communications and feedback to employees. Provide dynamic hands‑on leadership to team to ensure a consistent application of standards, values, and improvement tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.