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The Senior Associate Sales Operations and Enablement Specialist is a developing subject matter expert, accountable for providing detailed support on sales processes, tools, methods and systems that will enable the sales teams to achieve overall sales goals and objectives.

This role contributes to the implementation of business activities and processes that help the sales organization run effectively and efficiently in support of business strategies and objectives.

What you'll be doing

Key Responsibilities:

• Contributes to gathering data and conducting analysis of company sales and profitability.
• Proactively supports the development of methods for measuring company sales performance.
• Supports the examination of sales processes, programs, and systems to minimize costs and improve customer satisfaction.
• Facilitates sharing of reports and sales data between sales, marketing, and other departments.
• Supports sales teams by creating, evaluating and optimizing data sets and sales applications and platforms.
• Contributes to the implementation by sales forecasting by analyzing past data and trends to forecast future sales.
• Responsible for training new and current employees on sales and marketing collateral, product sets, sales processes, systems and tools.
• Proactively supports the establishment of sales fulfilment processes and makes recommendations for sales operations enhancement.
• Contributes to the preparation of monthly and quarterly sales reports and ensure distribution to relevant internal stakeholders.
• Works with sales team and management on pipeline management, including but not limited to pipeline integrity (data entry compliance), competitive data, ROI data, etc.
• Proactively supports the onboarding of new sales team members on all toolsets and processes.
• Plays a pivotal role in increasing sales team productivity directly by contributing to the efficiency of sales processes.
• Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.
• Proactively identifies opportunities for sales process improvement, working closely with sales management to inspect sales process quality and prioritize opportunities for improvement.

Knowledge and Attributes:

• Developing understanding of the vast range of IT operations and service offerings.
• Demonstrable knowledge and understanding of IT industry environment and business needs.
• Developing business and commercial acumen.
• Ability to collaborate and interact professionally and to build sound working relationships.
• Developing knowledge of the client environment.
• Developing understanding of the relevant sales environments and ability to grasp the challenges facing the sales force.
• Displays the ability to identify trends and areas for improvement.
• Developing understanding of solution selling concepts and solid knowledge on sales process design.
• Displays problem analysis and solution formulation skills.
• Demonstrates learning and service orientation.
• Developing knowledge and understanding of sales processes, tools and methodologies.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business or sales or a related field.
• Relevant certifications such as SPIN and Solution Selling are desirable.

Required Experience:

• Moderate level of experience with Salesforce.
• Moderate level of experience with quote tools is an advantage.
• Moderate level of sales or sales operations and enablement experience in a business-to-business sales environment, preferably a global technology organization.
• Moderate level of experience building sales metrics and models (for example, pipeline and forecast models).

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.