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Branch Manager
Job summary
A leading provider of interactive play experiences in Singapore is looking for a Branch Manager to oversee financial performance, lead branch staff, and ensure excellent customer service. The ideal candidate has significant managerial experience and strong financial acumen, fostering a positive work environment. Join our team to drive growth and operational efficiency in a dynamic setting.
Qualifications
- Several years of managerial experience in retail or related fields.
- Proficiency in budgeting and financial forecasting.
- Strong organizational and team management skills.
Responsibilities
- Oversee financial performance and profitability of the branch.
- Lead and mentor the branch staff with performance reviews.
- Ensure high standards of customer service are maintained.
- Maintain safety and compliance of branch facilities.
- Collaborate with marketing and sales teams to drive growth.
Skills
Our client is a leading provider of experience-based play facilities in Singapore who provides unique interactive play experiences to children. They are looking for a Branch Manager to join their team.
- Oversee the branch's financial performance, including budgeting, forecasting, and ensuring profitability. Connect operational activities with P&L outcomes, ensuring that all operations contribute to the branch's financial goals.
- Lead, mentor, and develop branch staff. Conduct performance reviews, manage staffing levels, and foster a positive work environment.
- Ensure excellent customer service standards are maintained. Address and resolve customer complaints and inquiries effectively.
- Ensure the branch facility is well-maintained, safe, and compliant with all regulations.
- Supervise and coordinate with the marketing and sales teams to develop and implement strategies that drive business growth and meet sales targets. Implement and monitor branch policies and procedures to ensure operational efficiency and compliance, identify and address operational issues, improving overall branch performance.
- Several years of experience in a managerial role, preferably within the retail, cinema, or indoor theme park industry is preferred
- Proficiency in financial management, including budgeting, forecasting, and financial reporting.
- Strong organizational skills and the ability to manage multiple tasks and projects simultaneously.
- Strong leadership and team management skills, with experience in hiring, training, and performance management.
- Strong problem-solving skills
Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.
We regret to inform that only shortlisted candidates will be notified.
By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.
EA License Number: 19C9782
Personnel Number: R23113231 (Lum Charmaine)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.