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Retail Operations Lead/Manager, Singapore
Job summary
A leading luxury retailer in Singapore seeks a Retail Operations Lead/Manager to support retail excellence across all stores. The role involves nurturing store teams, conducting audits, and developing training programs. Candidates should have a strong background in retail operations management and demonstrate initiative and proactivity. This position offers full-time employment and opportunities for career growth within the company.
Qualifications
- Strong background in retail operations management.
- Experience in leading teams and operational audits.
- Ability to develop training programs and support staff.
Responsibilities
- Support Retail Excellence functions across all stores in Singapore.
- Conduct audits and maintain retail control checklists.
- Develop store-based support community through training.
Skills
Be Part of the Tiffany Story
Behind every dream is the dreamer. We are looking for a Retail Operations Lead/Manager, Singapore to join our Maison to build the brand and to effectively contribute to the future. If you are a dreamer, a visionary joymaker, and a daring achiever, we welcome you to apply now!
- As the brand ambassador of Tiffany & Co., your main mission is to support all Retail Excellence related functions across stores for Singapore and to provide support to the Retail Excellence Director, Singapore.
- You will nurture and develop the store-based support community to continuously achieve operational excellence with high levels of initiative and proactivity.
- Maintain a retail control checklist and conduct monthly and quarterly audit checks of every store, and work in partnership with respective store-based support roles to ensure operational excellence.
- Nurture and develop the store-based support community (store admins and operations executives) continuously to achieve operational excellence with initiative and proactivity, through training, guidance and exposures/opportunities.
- Leverage the Regional Retail Training Team and through effective store interactions help identify actions and learning strategies to support overall operational effectiveness and best practices.
- Partner with HR to launch and support Store Managers and admins on any store related engagement activities.
- You will be part of one of the most creative, diverse, and inclusive teams that demonstrates thoughtfulness, care, and optimism.
- Be part of a daring ambition and craft the future of Tiffany.
- A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations.
- Our HR team will connect with you to get to know you better and to share the Maison’s values and culture.
- You will also meet with our Retail Excellence Director, Singapore to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed.
- You will also meet with our Regional teams to gain a strategic overview of the ways of working.
- For the final round, you will meet with our President who will share on a broader perspective, focusing on company’s goals and your potential impact on the company’s strategic objectives.
- Mid-Senior level
- Full-time
- Management and Manufacturing
- Retail Apparel and Fashion, Retail Luxury Goods and Jewelry, and Retail
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.