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Customer Service Representative (West Area) - SS10
Resumo da oferta
A recruitment agency in Singapore is seeking a Customer Service Representative to facilitate export documentation and logistics operations. The ideal candidate will have a diploma in Logistics, at least 5 years of experience in export and logistics, and proficiency in SAP is preferred. This role offers a competitive salary range of $3200 to $3800, along with AWS and vacation leave benefits. It’s an excellent opportunity for those looking to advance their career in the logistics sector.
Qualificações
- Minimum 5 years in export or logistics operations.
- Familiarity with GSAP, Import & export documentation, Letter of Credit & bank negotiation.
Responsabilidades
- Report to the Customer Service Manager.
- Assist with customer follow-ups and document preparation.
- Process export/import orders ensuring accurate documentation.
- Coordinate with forwarders and warehouses for shipment.
- Monitor shipments and resolve any issues promptly.
Conhecimentos
Formação académica
Location: Jurong Island (Company transport provided near Jurong East MRT)
Workhours : 8 am to 4.30 pm (Mon to Fri)
Salary range : $3200 - $3800+ AWS + VB + 15 Days AL
- Incumbent reports to the Customer Service Manager in our Sales office
- Assist department’s needs and customers’ follow-up, preparation of documents and coordinating shipments and insurance declaration of outgoing products
- Process export / import orders and ensure accurate documentation (invoice, packing list, BL, COO, permits).
- Coordinate with forwarders and warehouses for timely shipment.
- Monitor shipments and resolve customs or delivery issues promptly.
- Maintain accurate records and ensure compliance with company policies.
- Communicate with customers and internal teams to provide updates and improve processes.
- Diploma in Logistics or a related discipline
- Experience in export documentation and shipping procedures in Asia Pacific region and order administration are essential
- Minimum 5 years in export or logistics operations and proficiency in SAP is an advantage.
- Must familiar with all 5 Areas: GSAP, Import & export documentation, Letter of Credit & bank negotiation, Warehouse and Carrier booking
- Samuel Siaw
- The Supreme HR Advisory Pte Ltd
- EA No: 14C7279
- Reg No: R2412474
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.