Senior QA Lead, Operations — Customer Projects

Lonza; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global life sciences leader is seeking a QA Senior Specialist 1 to support Quality Assurance operations in a GxP contract manufacturing facility in Singapore. The ideal candidate will have a strong background in life sciences and relevant QA experience, with excellent problem-solving and communication skills. Responsibilities include acting as a point of contact for QA topics and leading investigations for customer complaints, ensuring compliance and quality in all operations.

Benefits

Agile career development

Dynamic working culture

Fully paid medical insurance

Daily company bus transportation

Qualifications

• Relevant QA experience in the pharmaceutical or biotech industry.
• Ability to manage customer interactions and deliver quality documentation.
• Experience in mentoring or coaching team members is an advantage.

Responsibilities

• Act as the primary point of contact for QA-related topics.
• Provide routine updates to customers on QA-relevant topics.
• Lead investigations for customer complaints.

Skills

Life Sciences knowledge

Strong communication skills

Problem-solving skills

Understanding of cGMP

Customer interaction management

Education

Degree/Diploma in Life Sciences, Biotechnology, or Chemistry

Job description

A global life sciences leader is seeking a QA Senior Specialist 1 to support Quality Assurance operations in a GxP contract manufacturing facility in Singapore. The ideal candidate will have a strong background in life sciences and relevant QA experience, with excellent problem-solving and communication skills. Responsibilities include acting as a point of contact for QA topics and leading investigations for customer complaints, ensuring compliance and quality in all operations.