Retail Sales Associate

CATSMART SUPPLY AND DISTRIBUTION PTE. LTD.; Singapore; On-site; SGD 32,000 - 45,000; Full time

Job summary

A prominent retail company in Singapore seeks a Retail Sales Associate to provide exceptional customer service in their store. The role involves greeting customers, assisting with purchases, and maintaining a welcoming environment. Ideal candidates should have good communication and math skills, along with previous sales experience. Competitive salary expected.

Qualifications

• Excellent verbal communication skills required.
• Competent math skills necessary for transactions.
• Experience in a sales role is preferred.

Responsibilities

• Greet customers upon entry to the store.
• Assist customers with their inquiries and requests.
• Process purchases and returns accurately.

Skills

Verbal communication skills

Competent math skills

Fast-paced work effectiveness

Improvisation

Negotiation

Persuasion

Sales experience

Job description

Overview

We are looking for Retail Sales professionals to assist customers at our retail store. In this role, the Retail Sales Associate will guide customers through the shopping process, from initial greeting to final purchase. Providing insights and support, the sales associate will help strengthen our customer relationships and convert new patrons into repeat shoppers.

Objectives of this role

• Deliver exceptional service to shoppers that results in repeat visits and long-term brand loyalty
• Collaborate with coworkers to achieve store sales goals through suggestive selling and special promotions
• Inform patrons about product features and benefits, offering opinions and recommendations when appropriate
• Maintain a tidy shopping environment and welcoming atmosphere
• Represent the company with professionalism and enthusiasm
• Treat all customers with respect and courtesy

Responsibilities

• Greet customers as they enter the store
• Answer customer questions and assist with requests
• Execute purchases and returns at the cash register while checking for accuracy
• Cross and up-selling
• Restock and organize merchandise on the sales floor
• Resolve customer complaints and issues in a timely and professional manner

Requirements

• Excellent verbal communication skills
• Competent math skills, including an ability to make change accurately
• Ability to work effectively in a fast-paced environment
• Confident, assertive with an honest approach to communication.
• Outstanding improvisation, negotiation, and persuasion abilities.
• Prior experience as a sales consultant or equivalent

Only shortlisted candidates will be contacted for interview. Please indicate your expected salary in your application.