IT Support Engineer: Windows, M365 & Networking

StorHub Management Pte. Ltd.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

A technology management company in Singapore is looking for an IT Support Specialist to provide first and second-level support for IT incidents. The ideal candidate will have 1–3 years of experience in IT support, strong knowledge in Windows OS and Microsoft 365, and good communication skills. Responsibilities include troubleshooting issues, assisting with user onboarding, and maintaining system records in a fast-paced environment.

Qualifications

• Minimum 1–3 years of experience in IT support or helpdesk roles.
• Strong knowledge of Windows OS and Microsoft 365.
• Good communication skills with a customer-first attitude.

Responsibilities

• Provide first and second-level support for IT incidents.
• Troubleshoot hardware, software, and network issues.
• Assist in user onboarding/offboarding processes.

Skills

Windows OS

Microsoft 365

Customer service

Networking concepts

Active Directory

Education

Diploma or Degree in Information Technology or Computer Science

Tools

Remote support tools

Job description

A technology management company in Singapore is looking for an IT Support Specialist to provide first and second-level support for IT incidents. The ideal candidate will have 1–3 years of experience in IT support, strong knowledge in Windows OS and Microsoft 365, and good communication skills. Responsibilities include troubleshooting issues, assisting with user onboarding, and maintaining system records in a fast-paced environment.