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Senior Customer Platform Architect — On-Prem & Cloud (MEA)
Job summary
A leading cybersecurity firm is seeking a Senior Customer Platform Architect to support on-premise infrastructure deployment. Responsibilities include guiding customers, resolving infrastructure issues, conducting health checks, and collaborating with internal teams. The ideal candidate should have strong expertise in on-premise infrastructure and excellent problem-solving skills, with a bonus for experience in cybersecurity. This remote role offers flexible working conditions and competitive pay.
Benefits
Qualifications
- Strong expertise in on-premise infrastructure like servers and networking.
- Strong problem-solving skills and ability to diagnose complex issues.
- Fluent in English and comfortable in a remote working environment.
- Bonus: Previous experience in the cybersecurity industry.
Responsibilities
- Guide customers through deployment of their platforms.
- Manage customers' infrastructure issues effectively.
- Conduct platform health checks and recommend improvements.
- Document technical architecture clearly for stakeholders.
- Collaborate with Product and Solution Engineering teams.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.