Zuma Riyadh | Receptionist

Zuma Restaurants; Riyad Al Khabra; On-site; SAR 48,000 - 120,000; Full time

Job summary

A contemporary Japanese dining establishment in Al-Qassim Province is seeking a Zuma Receptionist to enhance guest experiences through warm hospitality and efficient service. Candidates should have previous experience in a high-volume restaurant, be customer-oriented, and enjoy working as part of a team. In this role, you will manage guest bookings and ensure smooth seating arrangements, contributing to an exceptional dining atmosphere. Join us in delivering unforgettable culinary moments.

Benefits

World-Class training

Global opportunities

Family Meals

Rewards & Recognition

Staff discount

Qualifications

• Proven experience as Receptionist in a luxury high-volume restaurant or similar.
• Skilled at creating memorable dining experiences.
• Naturally friendly and able to support team dynamics.

Responsibilities

• Provide a warm and professional welcome to all guests.
• Handle bookings efficiently and accommodate special requests.
• Oversee the seating process during peak hours.
• Strive for quality of service and consistent guest experiences.
• Liaise with front-of-house and kitchen teams for seamless service.

Skills

Customer-oriented

Team player

Passion for culinary experiences

Job description

As a Zuma Receptionist, you'll be at the heart of our guest experience. You'll create memorable moments, embody our vibrant restaurant energy, and play a crucial role in maintaining the high standards that define the Zuma experience.

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four incredible locations across the Middle East; Dubai, Abu Dhabi, Doha and Riyadh. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma is proud to be part of the Azumi collection.

Life at Zuma

At Zuma, we're more than a restaurant – we're a vibrant community fueled by the energy that flows from our Robata grills, guided by our core values :

• Honor the Mastery – we celebrate every detail, always striving for perfection – putting pride in everything we do
• Do Unto Others – we support each other to be at our best, treating every team member and guest with warmth and openness
• Embrace the Energy – we bring passion and positivity to everything we do

Main Duties

Your key responsibilities will include :

• Provide a warm and professional welcome to all guests, ensuring their first impression reflects the restaurant’s high standards
• Handle bookings efficiently and accommodate special requests or preferences to enhance the guest experience
• Oversee the seating process, ensuring smooth table assignments while maintaining an organized flow during peak hours
• Consistently strive for quality of service and consistency in our experience to our guests
• Liaise with the front‑of‑house and kitchen teams to ensure seamless service and transparent communication

What We Look For

Our ideal candidate embodies our values and the following :

• A genuine love for culinary experiences & a passion for Japanese cuisine
• Proven experience as Receptionist in a luxury high‑volume restaurant or similar
• A natural team player who is at home working in sync with a large team
• Naturally friendly, customer‑oriented, and skilled at creating memorable dining experiences

Benefits

As part of our team, you’ll enjoy :

• World‑Class training, designed to inspire and educate
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Family Meals are shared daily
• Rewards & Recognition – we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!

Our Commitment to Inclusivity

We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.

Join Us

Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.