Yanbu - PetroChemical Logistics Officer

Maersk; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A global logistics provider in Saudi Arabia is seeking an experienced operations professional for managing inbound and outbound orders, reporting, and customer inquiries. The role demands a Bachelor's degree in Maritime and Transport science and a minimum of 2 years in a similar environment. Proficiency in English and Arabic is essential along with strong skills in WMS/ERP systems. This position requires hands-on operational expertise and a problem-solving mindset, with flexibility for weekend duties based on business needs.

Qualifications

• Minimum 2 years of experience in a similar role.
• Experience in Warehousing and Distribution operations.

Responsibilities

• Manage inbound and outbound orders and execute distribution planning.
• Generate reports for customer KPIs and staff attendance.
• Address customer issues and inquiries promptly.
• Coordinate with procurement and execution teams.
• Assist in daily operations and report capacity issues.

Skills

Fluent in English

Fluent in Arabic

WMS / ERP / MS Office Knowledge

Drive for results

Problem solving mindset

Team player

Education

Bachelor’s Degree in Maritime and Transport science

Business Administration (as an advantage)

Job description

Operations

• Receiving, planning, booking, processing, and monitoring execution of customer's inbound and outbound orders; and Distribution planning & execution
• Generate and maintain the following reports for the relevant customer (Plant Dispatch Report, Stock Receiving Report, Inbound Report, Port Shuttling Report, Customs Clearance plus Daily & Monthly KPIs Report & Staff Attendance Report).
• Troubleshooting and solving customer's issues and responding to customer inquiries.
• Coordinate with Local Procurement, Vendor Manager and Execution team for procurement, forecasting and daily operations.
• Assisting Hub Distribution Supervisor in daily execution of operations
• Arranging Empty Container inventory as per flow
• Report issues of Trucking Capacity, Storage capacity, people capacity, equipment capacity to direct supervisor.
• Engage actively in work improvement projects.
• Engage in new customers implementation projects.

Customer Services

• Handle all customer(s)’ requests in accordance to SLA and contractual obligations.
• Assist Supervisor in preparation of monthly business review meetings with the customer.
• Constant coordination with customer focal point for volumes forecast and accordingly planning the trucking / distribution capacity.

Reporting & Invoicing

• Responsible for creating monthly service invoice and tackling customer(s)’ inquiries.
• Ensures that Performance reports, invoicing are timely and accurate
• Jobholder should expect to carry out his/her duties even beyond the Office working hours.

To ensure the business continuity, Weekends/Holidays duties will be assigned to Job-holder based on the business needs and workload management.

• Bachelor’s Degree, in Maritime and Transport science. (Business Administration as an advantage)
• Minimum 2 years of experience in a similar role

• Based around King Abdullah Economic city / Rabigh area. The facility is based in King Abdullah Economic zone and

Incumbent must attend his/her work daily at site.

• Fluent in English & Arabic

• WMS / ERP / MS Office Knowledge

• Experience in Warehousing and Distribution operations. Hands-on operational person.

• Drive for results – can be counted on to meet/exceed goals consistently, steadfastly pushing self and vendors for results
• Uses rigorous logic to solve difficult problems, looking beyond the obvious to probe for creative solutions
• A team layer with high sense of urgency and problems solving mindset.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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