Territory Lead Trauma & Extremities, West/South region

Stryker; Makkah Region; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading medical technology firm is seeking a Territory Lead in the Makkah Region, Saudi Arabia. The ideal candidate will manage customer relationships, oversee sales activities in Orthopaedics, and track market trends. Candidates should have a Bachelor's degree and at least 2 years of commercial experience, particularly in the Trauma & Extremities field. Proficiency in English is essential. Competitive compensation and robust support are offered.

Qualifications

• Minimum 2 years commercial experience as territory lead or in a similar role.
• Experience in Orthopaedics industry (Trauma, Extremities, Joint Replacement, etc.).
• Proficiency in English.

Responsibilities

• Establish and develop relationships with customers in the area.
• Track market trends and report to management.
• Conduct sales activities aligned with regional targets.

Skills

Relationship building

Market tracking

Sales activities

Customer support

Team collaboration

Education

Bachelor’s degree in business, medical or related

Job description

We are looking for a Territory Lead to support the growth of our Trauma & Extremities Division in the West/South region of KSA.

What you will do:

• Establishing and developing relationships with current and potential customers in their area of responsibility and maintaining its continuity
• Tracking trends, competitors, developments in specific products and legal regulations in their area of responsibility and reporting to their manager
• Carrying out the sales-related activities in accordance with the regional sales targets determined in line with the company's strategies and sales targets and preparing the sales reports requested by the manager
• Planning, implementing and reporting customer/partner visits and demos in accordance with the sales targets and customer demands
• Evaluating the requests for proposals from the customer/partners in their area of responsibility and preparing a complete list of materials according to the customer needs
• Informing customers about purchasing methods (tender, intermediate purchase, leasing, external purchase etc.) and cooperating with the tender department in the projects decided to be procured and supporting the completion and reporting of the projects.
• Keeping track of material delivery dates in their area of responsibility and informing customers
• Carrying out the delivery and installation of the materials, providing post-sales user training for product portfolio and attending the surgery cases.
• Bringing customer bills to the accrual stage and following up the collections with the Finance and Accounting department to ensure that the collections are made at given due dates
• Communicating customer feedback (complaint) to the Quality Management Representative and Manager, evaluating the feedback in their own area of responsibility, taking necessary actions and reporting them to the customer and related persons
• Preparing the Congress/Demo materials, using them appropriately and delivering the materials to the storehouse in a sterilized and non-damaged condition
• Communicating scientific support requests & plans to the marketing department in the regions where they work and supporting the process.
• Providing support to the logistics team when needed.

What you need:

Required

• Bachelor’s degree in business, medical or related
• Minimum 2 years commercial experience as territory lead or similar
• Experience in Orthopaedics industry (Trauma, Extremities, Joint Replacement, etc.)
• Proficiency in English

Preferred

• Experience in Trauma & Extremities

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.